Compassionate certified navigator skilled in patient care and tutoring with expertise in data entry and customer service. Holds certifications in First Aid/CPR and Certified Nursing Assistant.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Federally certified navigator
GAPHC
Atlanta, US
12.2023 - Current
Provided information and guidance to clients on how to access services and resources.
Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
Participated in team meetings to discuss complex cases and review treatment plans.
CNA - Certified Nursing Assistant
PruittHealth
Albany, US
01.2021 - 11.2023
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Answered patient call lights promptly and responded to requests appropriately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
CNA - Certified Nursing Assistant
Phoebe Putney Health System
04.2018 - 01.2021
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Monitored food intake and output as directed by nursing staff.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Administered medications under supervision of a licensed nurse.
CNA - Certified Nursing Assistant
Aspire Behavioral and Mental Disability
Albany, US
01.2016 - 03.2018
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Documented patient care services by charting in designated areas.
Transported residents within the facility as needed.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
CNA - Certified Nursing Assistant
Nightingale Healthcare
01.2012 - 01.2016
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Helped residents walk with or without self-help devices.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Paraprofessional
A School for Children
Albany, US
08.2010 - 01.2012
Assisted teachers with planning and preparing lessons for students.
Facilitated communication between educators, administrators, and parents regarding student progress.
Conducted one-on-one tutoring sessions with struggling students when needed.
Ensured that all safety regulations were followed in the classroom environment.
Applied positive reinforcement to redirect negative behaviors.
Data Analyst
Morehouse School of Medicine
Atlanta, US
07.2008 - 07.2010
Provided data-driven solutions to support decision making.
Optimized existing database structures for better performance on analytics tasks.
Worked with internal teams to understand business needs and changing strategies.
Performed data entry, data cleaning, and data coding for analysis.
Practice Manager at Aspire Behavioral Health and Developmental Disability ServicesPractice Manager at Aspire Behavioral Health and Developmental Disability Services
Certified Resource Navigator & Community Health Coordinator at Harris County Public HealthCertified Resource Navigator & Community Health Coordinator at Harris County Public Health