Professional Summary
Overview
Work History
Education
Skills
Awards
Timeline

ALYNA ALAMILLO

Crocs
San Antonio,TX
5
years of professional experience

Sales Lead who coordinates floor coverage, cash handling, opening and closing procedures, and daily reporting in a fast-paced retail setting. Supports sales associates through customer service coaching, merchandising, inventory checks, and active cross-selling to increase average sales value. Shares shopper feedback with management to improve product presentation and sales approach.

Work History

Sales Lead (Part-Time)

4 Years 7 Months
Crocs | 01.2022 - Current
  • Supervise and assist sales associates to ensure excellent customer service.
  • Manage opening and closing procedures, cash handling, and daily reports.
  • Support visual merchandising and inventory management.
  • Provided feedback to management on customer trends and preferences.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Crocs | San Antonio, USA

Sales Lead (Part-Time)

7 Months
Bahama Bucks | 06.2021 - 01.2022
  • Led store operations during shifts, maintaining high customer satisfaction.
  • Managed cash register operations using POS system
  • Managed cash drawers and assisted with product management.
  • Fostered a positive team environment through open communication and support.
  • Bahama Bucks | San Antonio, USA

Education

Associate of Science - Biology, Pre-Nursing

San Antonio College | San Antonio, TX | 08.2025
Achieved Associate of Science Degree

High School Diploma - Business

Business Careers High School | San Antonio, TX | 01.2021
  • Coursework included:
  • Principles of Business
  • Marketing and Finance
  • Accounting I & II
  • Financial Analysis

Skills

Customer service
Cash handling
Merchandising
Inventory management
Opening and closing procedures
Team communication
Customer issue resolution
Sales support
Cross-selling
Store cleanliness
Performance coaching
Shrink prevention
Sales reporting

Awards

All-District Team, 2017, Varsity Volleyball, 2017-2021, Varsity Basketball, 2017-2021, National Society of High School Scholars, 2020-2021

Timeline

Sales Lead (Part-Time)

Crocs
01.2022 - CurrentRead More

Sales Lead (Part-Time)

Bahama Bucks
06.2021 - 01.2022Read More

Business Careers High School

High School Diploma from Business
Read More

San Antonio College

Associate of Science from Biology, Pre-Nursing
Read More
ALYNA ALAMILLO