Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyonna Humphries

Covington,GA

Summary

Dynamic professional with extensive experience in customer service and safety compliance, notably as a Rural Mail Carrier Associate at USPS. Proven ability to resolve issues effectively while ensuring timely delivery and adherence to regulations. Strong communication and problem-solving skills enhance service satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Rural Mail Carrier Associate

USPS
McDonough, GA
08.2024 - Current
  • Ensured timely delivery of mail and packages to rural customers following established guidelines.
  • Resolved customer complaints professionally to enhance service satisfaction.
  • Maintained strict adherence to traffic laws while driving in rural areas.
  • Delivered mail safely, prioritizing compliance with safety regulations.
  • Assisted other carriers during peak periods or when needed due to absences from work.

EMT-Basic

National EMS Academy
Conyers, GA
09.2023 - 10.2023
  • Provided critical care during medical emergencies while maintaining composure under pressure.
  • Administered life-saving interventions following thorough patient assessments.
  • Collaborated with hospital staff to ensure prompt and effective patient care.

Sales Associate

Macy's
Buford, GA
01.2022 - 04.2022
  • Assisted shoppers with purchases and product inquiries in a high-traffic department store.
  • Managed returns and addressed concerns to ensure customer satisfaction.
  • Restocked inventory on sales floor to maintain product availability.

Sales Associate

Five Below
Buford, GA
12.2018 - 07.2019
  • Executed cashier duties, including payment acceptance, receipt issuance, and change counting.
  • Restocked shelves to maintain optimal inventory levels.
  • Resolved customer complaints professionally to ensure satisfaction.
  • Maintained store cleanliness, focusing on floors, windows, and displays.
  • Processed returns, exchanges, and refunds per company policies.

Waitress

Waffle House
Lilburn, GA
05.2016 - 12.2016
  • Delivered quick and attentive service during high-volume shifts.
  • Managed multiple tables, took orders, processed payments, and resolved issues.
  • Supported team by bussing tables, prepping silverware, and keeping dining area clean.

Education

High School Diploma -

Mountain View High School
Lawrenceville, GA
05-2017

Early Childhood Care And Education

Maxwell High School of Technology
Lawrenceville, GA
05-2017

Some College (No Degree) -

Georgia State University
Atlanta, GA

Skills

  • Mail delivery and route planning
  • Vehicle operation
  • Customer service and support
  • Safety compliance
  • Time management
  • Communication skills
  • Attention to detail
  • Problem solving
  • CPR

Timeline

Rural Mail Carrier Associate

USPS
08.2024 - Current

EMT-Basic

National EMS Academy
09.2023 - 10.2023

Sales Associate

Macy's
01.2022 - 04.2022

Sales Associate

Five Below
12.2018 - 07.2019

Waitress

Waffle House
05.2016 - 12.2016

High School Diploma -

Mountain View High School

Early Childhood Care And Education

Maxwell High School of Technology

Some College (No Degree) -

Georgia State University
Alyonna Humphries
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