Alysa Barrientez
Hobbs,NM
Summary
- Proven Customer Service Representative at Walgreens for 4 years, excelling in conflict resolution and customer satisfaction enhancement. Demonstrated expertise in product knowledge and sales, leading to significant loyalty and repeat business.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Walgreens
04.2020 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Server
Cotton Patch Cafe
01.2018 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Hobbs High School
Hobbs, NM05.2019
Skills
- Customer Service
- Money handling abilities
- Product Sales
- Sales expertise
- Customer satisfaction measurement
- Product Knowledge
- Customer Education
Timeline
Customer Service Representative
Walgreens
04.2020 - 02.2024
Server
Cotton Patch Cafe
01.2018 - 08.2019
High School Diploma -
Hobbs High School