Alysa Quijada
Fontana,California
Summary
Motivated individual with experience in hospitality and training, showcasing strong communication skills within dynamic and diverse environments. Skilled in effective communication and presentation, with focus on providing engaging and informative experiences. Seeking to transition into new field, leveraging these transferable skills in fresh and challenging role.
Overview
2
2
years of professional experience
Work History
Hospitality Guide
Eureka Restaurant Group
Ontario, CA
04.2024 - Current
- Guided guests through dining experience, ensuring satisfaction and addressing inquiries promptly.
- Coordinated with kitchen staff to streamline service flow and enhance guest experiences.
- Trained new staff on operational standards and customer service protocols for efficiency.
- Resolved customer complaints effectively, fostering a positive dining atmosphere and loyalty.
- Collaborated with team members to optimize workflow during peak service hours for improved efficiency.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
Education
Master of Science - Speech-Language Pathology
California State University, San Marcos
San Marcos, CA09-2026
Bachelor of Science - Cognitive Science
University of California, San Diego
La Jolla, CA06-2021
Skills
- Social perceptiveness
- Effective communication
- Bilingual: Spanish
- Training and mentoring
- Critical thinking
- Computer proficiency
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hospitality Guide
Eureka Restaurant Group
04.2024 - Current
Master of Science - Speech-Language Pathology
California State University, San Marcos
Bachelor of Science - Cognitive Science
University of California, San Diego