EDDYLYNN SCHROEDER
Bakersfield,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Educational Guide/Lead Guide
Outsiders Adventure Community
07.2021 - Current
- Worked cooperatively with other guides, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and administrators to provide feedback and discuss instructional strategies.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Created curriculum, and hands on activities for educator use.
- Managed phone and email correspondence with parents.
- Managed student registration, communications, and completed other clerical tasks.
Customer Service Representative
Bones Coffee Company
04.2020 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Stockdale High School
Bakersfield, CA05.2005
Skills
- Customer Service
- Team Building
- Problem Solving
- Resourcefulness
- Event Coordination
- Social Perceptiveness
- Physical Stamina
- Positive Attitude
- Emergency Response
- Critical Thinking
- Time Management
- Artistic Talent
Timeline
Educational Guide/Lead Guide
Outsiders Adventure Community
07.2021 - Current
Customer Service Representative
Bones Coffee Company
04.2020 - 07.2021
High School Diploma -
Stockdale High School
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