Alysa Thibodeaux
Morgan City,LA
Summary
Dedicated Office Assistant that is hardworking and determined. Strong skills in customer service, communication, graphic designing and social media. Diligent and respectful when dealing with clients and colleagues regarding operations and coordinating events.
Overview
5
5
years of professional experience
Work History
Office Assistant
City Of Morgan City
Morgan City, Louisiana
10.2024 - Current
- Greeted visitors and answered incoming calls in a professional manner
- Responded to phone calls and emails, providing information.
- Communicate with community members and stakeholders regarding the event details and logistics
- Provide administrative support to staff, including copying and scanning documents and filing paperwork
- Managed event contracts, invoices and related documents
- Coordinated scheduling for office staff to support efficient operations and maintained calendar of events with updates
- Maintained an organized filing system of paper documents and electronic files.
- Created promotional graphics and flyers for local and community events
- Managed social media accounts, including content creatio, scheduling post, and audience engagement
Front Desk Receptionist
Urgent Care Of Morgan City/Morgan City Radiology
Morgan City, LA
02.2023 - 10.2024
- Greeted patients and visitors warmly upon arrival at the urgent care facility.
- Managed incoming calls, directing inquiries to appropriate medical staff efficiently.
- Collected and verified patient information to ensure accurate medical records entry.
- Assisted with insurance verification to facilitate seamless billing processes for patients.
- Explained policies to visitors
- Maintained cleanliness and organization of the reception area to enhance patient comfort.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Front Desk Receptionist
Sevier Dental
Houma, Louisiana
07.2021 - 02.2023
- Greet and register patients, update patient information, check patients in / out
- Maintain a professional and neat reception area
- Answered phones and distribute calls, messages, and emails accordingly
- Inform patients about the procedures and the charge policies
- Review daily appointments, scheduling, and confirming next days appointments
- Maintaining appointment book, follow-ups on cancellations and no shows
- Collect and process payments, prepare and send out billing statements, issue receipts, and reconcile financial data
Education
Dental Assistant - Dental
Unitech Training Academy
Houma, LA05-2021
High School Diploma -
Morgan City High School
Morgan City, LA05-2018
Skills
- Customer service
- File organization
- Verbal and written communication
- Organizing and categorizing
- Scheduling
- Contract/Invoice preparation
- Event planning
- Documentation and reporting
- Scheduling efficiency
- Graphic designing
- Document organization
- Social media management
Timeline
Office Assistant
City Of Morgan City
10.2024 - Current
Front Desk Receptionist
Urgent Care Of Morgan City/Morgan City Radiology
02.2023 - 10.2024
Front Desk Receptionist
Sevier Dental
07.2021 - 02.2023
Dental Assistant - Dental
Unitech Training Academy
High School Diploma -
Morgan City High School