Alysa Ward
Orlando,FL
Summary
Enthusiastic and motivated healthcare professional with extensive experience at Orlando Regional Medical Center, specializing in emergency response preparedness and patient advocacy. Proven skills in medical terminology and verbal communication have enhanced both patient care and team efficiency. Adaptable and decisive in fast-paced environments, consistently delivering quality outcomes. Eager to embrace new challenges while furthering education in the medical field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communication Specialist
Orlando Regional Medical Center
Orlando, FL
01.2024 - Current
- Maintained communication with pilots and medical crew during all phases of flight to provide updates on changing weather patterns or other critical information as needed.
- Acted as emergency management leader to address medical emergencies and flight operation obstacles.
- Working directly with surrounding police departments and other hospital facilities to conduct patient transport for critical medical treatment
- Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
Clinical Assistant
Orlando Health Cancer Institute
Orlando, FL
02.2023 - Current
- Working directly with physicians and APPs, prepping charts and scribing medical information/plan of care during patient's appointment
- Conducted routine laboratory tests and biopsies to monitor diseases. Assisted physicians with Ultrasound Fine Needle Aspirations of neck lymph nodes and Nasal Endoscopies
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
Physician Extender
Orlando Regional Medical Center
Orlando
02.2022 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Interpreted diagnostic test results to determine deviations from normal.
- Patiently explained and discussed test results with members of the clinical team.
- Assisted radiologists with contacting ordering physicians and technologists to get a better understanding of patient's state and medical concerns.
Server
Castaways Bar & Grill
Orlando, FL
12.2021 - 02.2022
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Rock & Brews
Orlando, FL
11.2020 - 12.2021
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Applebee's Neighborhood Grill & Bar
Orlando, FL
02.2021 - 10.2021
- Served as point-of-contact for resolving guest complaints or special requests.
- Inspected dining and serving areas for cleanliness and proper setup.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Captioning Assistant
Captel Service Specialists
Orlando, Florida
09.2019 - 03.2020
- Providing life-changing captioning services over the telephone for those who experience hearing loss
- Maintaining the CapTel Call Centers quality standards for accuracy and speed
- Monitoring technical issues on calls and reporting to appropriate staff
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL05.2022
Skills
- Knowledgeable in SPSS Software, Powerscribe, PACS, EPIC, Dragon
- Adaptability in healthcare settings
- Medical terminology proficiency
- Patient advocacy
- Documentation and Reporting
- HIPAA Compliance
- Radiologic Imaging
- Verbal and Written Communication
- Organizational Skills
- PPE Use
- Reliable & Trustworthy
- Flexible schedule
- Emergency response preparedness
- Decision-making capacity
Certification
- Basic Life Support Training - June 2022
- Adult, Child and Infant First Aid/CPR/AED Training - December 2021 (signed up and being renewed March 2025)
- Certified Flight Communicator - October 2024
Additional Information
- Boys and Girls Club
- Orlando Wetlands Park
References
References available upon request.
Timeline
Communication Specialist
Orlando Regional Medical Center
01.2024 - Current
Clinical Assistant
Orlando Health Cancer Institute
02.2023 - Current
Physician Extender
Orlando Regional Medical Center
02.2022 - Current
Server
Castaways Bar & Grill
12.2021 - 02.2022
Server
Applebee's Neighborhood Grill & Bar
02.2021 - 10.2021
Server
Rock & Brews
11.2020 - 12.2021
Captioning Assistant
Captel Service Specialists
09.2019 - 03.2020
Bachelor of Science - Health Sciences
University of Central Florida