Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Hi, I’m
Alysandra Machado
East Hartford,United States
Summary
Overview
3
years of professional experience
Work History
Starbucks
Barista
04.2023 - 08.2024
Job overview
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Culinary Institute of America
I.T Help Desk
09.2022 - 05.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Ocean State Job Lot
Cashier
12.2021 - 06.2022
Job overview
- I helped customers find what they needed
- I helped carry heavy sale items to customers cars
- I worked 16 hours a week always being there early
- I helped restock items and helped the managers in any way I could
Education
Manchester Community CollegeManchester, CT
Associate from Art
University Overview
The Culinary Institute of AmericaHyde Park, NY
Associate from Culinary Arts
05.2023
University Overview
Skills
- Reliability
- Perfect Attendance
- Heavy Lifting
- Photography
- Baking
- Art
- Music Production
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- POS Systems
- Hospitality service expertise
- Coffee machinery
- Professional Demeanor
- New Hire Training
- Drink customization
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Order Taking
- Cash Register Operation
- Espresso machine operation
Timeline
Barista
Starbucks
04.2023 - 08.2024
I.T Help Desk
Culinary Institute of America
09.2022 - 05.2023
Cashier
Ocean State Job Lot
12.2021 - 06.2022
Manchester Community College
Associate from Art
The Culinary Institute of America
Associate from Culinary Arts
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