Alyse Mayville
San Angelo,TX
Summary
Highly motivated insurance professional and industry award winner with demonstrated ability to impact change. Efficient and committed motivator, team player and leader striving to meet the goals of the company and improve customer experience. 2023 Circle of Excellence Winner (Top 2% Achiever)
Overview
9
9
years of professional experience
Work History
Senior Claims Resolution Specialist
State Auto Insurance Company (Liberty Mutual)
Austin, TX
09.2023 - Current
- Successfully managed a caseload of 180+ HO, BI, UM, and UIM claims involving extensive coverage and complex injuries. Proven ability to negotiate effectively during mediations and litigation.
- Worked together with defense and coverage attorneys on intricate cases.
Senior Casualty Claims Adjuster
State Auto Insurance Company (Liberty Mutual Ins. Co.)
Austin, Texas
10.2016 - 09.2023
- Team lead, Manager backup, handling 145+ BI, HO, UM, & UIM exposures with $50,000 in authority
- Conduct thorough coverage and liability investigations on litigated and non-litigated files
- Designed and implemented training programs to enhance overall quality of claim files across multiple departments.
- Completed inter-company leadership development programs
Bodily Injury Claims Adjuster
State Auto Insurance Company (Liberty Mutual Ins. Co.)
Austin, Texas
11.2018 - 12.2020
- Successfully resolved repped and un-repped Bodily Injury claims in over 25 states
- Managed 145+ Bodily Injury claims with $25,000 in reserves
- Consistently achieved highest levels on annual performance reviews.
Theft and Fire Specialist
State Auto Insurance Company (Liberty Mutual Ins. Co.)
Austin, Texas
07.2017 - 10.2018
- Closely investigated claims reported as theft or fire
- Investigated and collaborated with SIU
Auto Claims
State Auto Insurance Company (Liberty Mutual Ins. Co.)
Austin, Texas
10.2016 - 01.2017
- Completed detailed coverage and liability investigations
- Set up rentals, vehicle repairs and assisted with total loss transfers
- Highest achiever resolving minor injury claims with Early Settlement Opportunities.
Education
Master’s of Education - Coaching, Sport, Recreation & Fitness Administration
ANGELO STATE UNIVERSITY
05.2011
Bachelor’s of Science - Kinesiology & Exercise Science
ANGELO STATE UNIVERSITY
05.2009
References
References available upon request
Timeline
Senior Claims Resolution Specialist
State Auto Insurance Company (Liberty Mutual)
09.2023 - Current
Bodily Injury Claims Adjuster
State Auto Insurance Company (Liberty Mutual Ins. Co.)
11.2018 - 12.2020
Theft and Fire Specialist
State Auto Insurance Company (Liberty Mutual Ins. Co.)
07.2017 - 10.2018
Senior Casualty Claims Adjuster
State Auto Insurance Company (Liberty Mutual Ins. Co.)
10.2016 - 09.2023
Auto Claims
State Auto Insurance Company (Liberty Mutual Ins. Co.)
10.2016 - 01.2017
Master’s of Education - Coaching, Sport, Recreation & Fitness Administration
ANGELO STATE UNIVERSITY
Bachelor’s of Science - Kinesiology & Exercise Science
ANGELO STATE UNIVERSITY