ALYSHA BEIGHLEY
Lebanon,PA
Summary
Organized and dedicated Communications and Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I am currently enrolled at Arizona University, where I am finishing up my last year and a half of my communications degree.
Overview
11
11
years of professional experience
Work History
Communications and Administrative Assistant
1 Alpha Consulting
06.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings as needed for success.
- Developed strategies to streamline and improve office procedures.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Store Associate
Curaleaf
05.2024 - 07.2024
- Pennsylvania Department of Health Medical Marijuana Training Course Certificate
- Pick and pack orders with attention-to-detail and accuracy
- Greeted customers, checked them in, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Manage inventory accuracy through accurate record-keeping and systematic checks
- Boost customer satisfaction by efficiently handling curbside deliveries and in-store customer service
- Utilize MJ and Dutchie systems to streamline patient check-in and order processing
- Uphold high standards in patient care and compliance with health regulations
MANAGER
Starbucks
01.2017 - 04.2024
- Customer service and satisfaction, Customer interactions, Cash management, Inventory, Cleanliness, De-Escalation, Food safety certification, Run the store- Open, close, or mid
SHIFT MANAGER
Subway
01.2014 - 12.2018
- Customer service, Retail, Bread-making, Sandwich-making, Cash management, Supervisor tasks, Running store- Open or Close
MANAGER
Papa Johns
01.2018 - 04.2018
- Customer Service, Pizza making, Inventory management, Cash management, Delivery, Cleanliness
Education
Bachelor's - Communications
Arizona State University
12.2025
Skills
- Customer Service
- Cash Management
- Inventory Systems
- Food Safety Certification
- Customer and client relations
- Computer Proficiency
- Customer Relations
- Administrative Support
- Training and coaching
- Time Management
- De-escalation
- Conflict Resolution
- Communications Student
References
References are available upon request
Timeline
Communications and Administrative Assistant
1 Alpha Consulting
06.2024 - Current
Store Associate
Curaleaf
05.2024 - 07.2024
MANAGER
Papa Johns
01.2018 - 04.2018
MANAGER
Starbucks
01.2017 - 04.2024
SHIFT MANAGER
Subway
01.2014 - 12.2018
Bachelor's - Communications
Arizona State University