Alysia Dixon
Chicago,IL
Summary
Enthusiastic and reliable professional, taking pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a fashionable manner. Maintaining focus and a positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
5 2019 - 3 2020
- Increased speed of service through effective multitasking and time management skills.
- Prepared and presented food in compliance with health and safety guidelines.
- Built rapport with regular customers by remembering their names and preferred orders, establishing a welcoming environment.
Server/Cashier/Cook
McDonald's
12.2021 - 4 2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Established effective communication strategies between front-of-house and back-of-house staff for efficient operations.
Barista
Rivers Casino
03.2021 - 02.2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Educated customers on beverage offerings, promoting upselling opportunities and enhancing their overall experience.
Hostess, To-Go Operator, Server Assistant
Chili's
04.2018 - 03.2020
- Greeted customers and provided a friendly and warm presence throughout their dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Skills
Multitasking and Prioritizing
Product Upselling
Problem-Solving
Reliability and Punctuality
Timeline
Server/Cashier/Cook
McDonald's
12.2021 - 4 2022
Barista
Rivers Casino
03.2021 - 02.2023
Hostess, To-Go Operator, Server Assistant
Chili's
04.2018 - 03.2020
Sandwich Artist
Subway
5 2019 - 3 2020