Sales leader with proven ability to drive revenue growth and enhance team performance while opening a new property in 2019. Expertise in sales strategy, client relationship management, and market analysis. Strong focus on teamwork, adaptability, and achieving results. Known for leadership, attention to detail, and effective communication.
Overview
13
13
years of professional experience
Work History
Director of Sales and Event Coordinator
Heart of America Group
The Axis Hotel/Fifth Avenue Syndicate
08.2019 - 03.2026
Collaborated with marketing to align strategies and increase Hilton Tapestry brand visibility.
Coordinated logistics for more than 640 corporate and social events, ensuring timely execution and guest satisfaction.
Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement and returning guests.
Mentored sales and banquet team, fostering professional development and enhancing overall productivity.
Created detailed timelines and customized menus for every event to meet dietary restrictions and by strict deadlines per Executive Chef.
Negotiated contracts with venues, large corporations and entertainment agencies to obtain market share.
Maximized sales revenue with strategic planning, upselling and cross-selling, goal setting, and performance tracking.
Restaurant Bar Manager
Old Palace
East Moline, IL
09.2017 - 05.2019
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Trained and mentored staff in cocktail preparation and customer service excellence.
Boosted sales through strategic promotions, effective inventory management, and targeted marketing efforts.
Generated 40% in higher ticket averages with suggestive upselling techniques.
Surgery Scheduler - Urology
Physicians' Clinic of Iowa
Cedar Rapids, IA
11.2014 - 04.2015
Coordinated master calendar and appointments for 8 Urologists based on optimal patient loads and availability.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Sales and Marketing Representative
American Marketing and Publishing
Coralville
06.2014 - 11.2014
Executed comprehensive market research to identify new business opportunities and product/service promotion.
Developed relationships with top-level executives and small business owners by initiating approximately 35 calls each day.
Analyzed and managed daily routing operations to enhance efficiency and consistently meet delivery timelines within territory.
Designed promotional materials that effectively communicated product value propositions.
Salon Director
Sun Tan City
Bettendorf, IA
03.2013 - 06.2014
Oversaw daily salon operations, ensuring high-quality service and guest satisfaction.
Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Cultivated a positive work environment, fostering strong team collaboration and staff retention.
Awarded district's first "100 %" mystery shopper rating.
Education
Bachelor of Business in Management - Marketing
Western Illinois University
QC Campus
12-2018
Associate of Applied Science - Registered Dental Assistant
Scott Community College
Bettendorf, IA
05-2012
Skills
Revenue growth
Client service optimization
New business development
Operations management
Salesforce proficiency
Trade show representation
Sales training and leadership
Consultative selling techniques
Event design and merchandise display
Timeline
Director of Sales and Event Coordinator
Heart of America Group
08.2019 - 03.2026
Restaurant Bar Manager
Old Palace
09.2017 - 05.2019
Surgery Scheduler - Urology
Physicians' Clinic of Iowa
11.2014 - 04.2015
Sales and Marketing Representative
American Marketing and Publishing
06.2014 - 11.2014
Salon Director
Sun Tan City
03.2013 - 06.2014
Bachelor of Business in Management - Marketing
Western Illinois University
Associate of Applied Science - Registered Dental Assistant
Scott Community College
Military Experience
United States Navy
03/2007 - 07/2009
Aviation Mechanic on Safety Equipment
Presented the flag for Honor Guard at more than 70 military funerals and ceremonies.
Received Letter of Commendation for outstanding performance of administrative duties from the Captain of Naval Survival Training Institute.