Tracy Sheets
Davis
Summary
leader with a proven track record at Canaan Valley Resort.
I am applying for the position of AGM, but would like to keep my Director of Sales position. I believe that I could carry out both as Ryan and myself have pretty much been doing for the last 6 months.
I would ask for a 10K a year salary increase therefore saving the company the expense of another full time salaried position.
Ryan and I work extremely well together and have come to know what the other expects.
Your consideration is greatly appreciated.
Overview
13
13
years of professional experience
Work History
Director of Sales and Executive Group Coordinator
Regency Ventures
10.2023 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic placements of groups.
Sales Manager
Regency Ventures
01.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followup.
Director of Lodging
Regency Ventures
05.2017 - 08.2020
- Streamlined check-in/check-out processes using technology integration which led to shorter wait times and increased guest satisfaction.
- Maintained high levels of cleanliness and safety throughout the property, conducting regular inspections and addressing issues promptly.
- Managed staffing levels effectively, balancing workload requirements with budgetary constraints.
AGM
Best Western Pentagon
02.2015 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
AGM
Microtel Hotel
06.2012 - 02.2015
Education
Buckhannon Upshur High School
Buckhannon, WV 06-1978
Skills
- Sales training and leadership
- Revenue growth
- Sales funnel management
- Sales team training
- Webvu Credit Card Batching
- Wynguest Software
- Visual Matrix
- Visual One
- Host
- Delphi
- Salespro
- Room Master
- Payroll
- Invoice Processing
- Corporate Reporting
- Reviews
- Room Inspection
- Customer Complaints
- Hiring and Discharge
Timeline
Director of Sales and Executive Group Coordinator
Regency Ventures
10.2023 - Current
Sales Manager
Regency Ventures
01.2022 - Current
Director of Lodging
Regency Ventures
05.2017 - 08.2020
AGM
Best Western Pentagon
02.2015 - 05.2017
AGM
Microtel Hotel
06.2012 - 02.2015
Buckhannon Upshur High School
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