IVANA RADJENOVIC
Atlanta,GA
Summary
High-performing sales professional with a passion for driving growth and delivering results. Specializing in full-cycle sales, I excel at lead generating, uncovering client needs and closing complex deals that create lasting value.
With a proven track record of 140%+ quota attainment, I consistently exceed expectations by combining strategic thinking, resilience, and a client-first mindset. I thrive in fast-paced high-pressure environments where grit, teamwork, and adaptability are keys to success.
Overview
7
7
years of professional experience
Work History
Senior Logistics Account Executive / Sales Group Leader
Total Quality Logistics
Atlanta, GA
09.2022 - 09.2026
- Revenue + promotion acceleration Fast-tracked to Senior AE in under 12 months by generating $10K–$20K in weekly revenue through new business acquisition and strategic account expansion; advanced to Sales Group Leader within 18 months, interviewing, training, and coaching new hires while guiding market-based decisions.
- Developed and implemented strategic account growth plans aligned with customer supply chain priorities; managed end-to-end shipment execution; negotiated multimodal carrier rates and long-term pricing agreements to enhance margin and revenue stability.
- Grew existing accounts by 25%–45% YoY, adding new lanes and increasing weekly wallet share through strategic relationship management and supply chain solutions.
- Tracked service, cost, lane, and capacity KPIs; collaborated with operations, accounting, and leadership to enhance workflows, safeguard customer relationships, and ensure accurate pipeline, performance, and forecast visibility.
- Executed 75 to 100 outbound calls daily to identify and engage new shipping clients, contributing to business growth through targeted outreach.
- Strategic account expansion — Owned onboarding, retention, and growth of prospect and customer accounts; maintained disciplined CRM/TMS governance; delivered pipeline, forecast, and market intelligence that strengthened quota accuracy and executive decision-making.
- Highest Margin Performance Award Recognized for delivering top-tier gross margin through strategic rate negotiation and disciplined carrier procurement. (Awarded January 2024 and January 2025)
- Rookie of the Year — Earned outstanding performance within the first year (January 2023)
- Received Strategic Account Growth Award for expanding wallet share through tailored transportation solutions (February 2026)
Insurance Claims Adjuster (Part-Time)
The Best Claims Solutions
Atlanta, GA
10.2021 - 10.2022
- Scheduled and conducted initial residential loss walkthroughs to set clear expectations and ensure responsive communication with insured customers, enhancing customer satisfaction.
- Used Encircle to photograph and document interior and exterior damage, capturing details on high-value and bulk-loss items to support thorough claim evaluations.
- Produced itemized personal-property inventories and followed up on inquiries to provide comprehensive information for timely claim reviews.
HR Manager / Recruiter
Aramark, Inc.
Atlanta, GA
12.2019 - 02.2022
- Recruited 40-80 candidates weekly for warehouse positions, ensuring robust applicant pipelines and accurate open-position records.
- Scheduled hiring events, job fairs, orientations, and management meetings, providing responsive service to employees and operational leaders.
- Led new-hire orientations, coordinated pre-employment paperwork, processed employee changes in GBS/HCMS, and maintained accurate personnel files.
- Coordinated workers’ compensation, FMLA, short-term disability, unemployment, and employee relations, collaborating with employees and third-party administrators to ensure compliance and support.
- Supported EEO, affirmative action, labor law, and wage-and-hour compliance across facility operations.
- Verified attendance, hours, and pay adjustments in Kronos; calculated wages and deductions and resolved payroll errors and retroactive changes.
Education
Bachelor’s enrollment - Business Management
Georgia State University
Atlanta GA01-2029
High School Diploma -
McEachern High School
05-2019
Skills
- Sales & Account Growth: B2B Sales
- Business Development
- Consultative Selling
- Prospecting
- Pipeline Management
- Client Retention
- Upselling
- Contract Negotiation
- Freight Optimization
- Logistics Strategy
- Carrier Management
- Pricing Strategy
- Shipment Coordination
- Shipment Visibility
- Customer Support
- Performance Analysis
- Leadership & Business Support: Team Leadership
- Talent Acquisition
- Sales Training
- Sales Projects
- Compensation Management
- Regulatory Adherence
- Operational Efficiency
- Systems: CRM/TMS Platforms
- Microsoft Excel, Word, PowerPoint & Outlook
- Salesforce
- CRM Software
- HRIS Solutions
- Data Management
- Supply Chain Tools
- Business Analytics
LANGUAGES
Languages: Serbian, Bosnian, Croatian (Expert); English
Timeline
Senior Logistics Account Executive / Sales Group Leader
Total Quality Logistics
09.2022 - 09.2026
Insurance Claims Adjuster (Part-Time)
The Best Claims Solutions
10.2021 - 10.2022
HR Manager / Recruiter
Aramark, Inc.
12.2019 - 02.2022
Bachelor’s enrollment - Business Management
Georgia State University
High School Diploma -
McEachern High School