Summary
Work History
Education
Skills
Timeline
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Alain Charlier

Tonawanda,NY

Summary

Dynamic Senior Account Executive at Amplified Digital Buffalo News with a proven track record in client relationship management and revenue generation. Expert in strategic selling and contract negotiation, successfully enhancing account retention through strong client relationships. Adept at mentoring teams and leveraging CRM tools for effective pipeline management.

Work History

Senior Account Executive

Amplified Digital Buffalo News
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.

Inside Sales Representative

NOCO Energy and Gas
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used CRM software to maintain detailed contact logs and account records.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.

Education

Some College - Fine Arts

University At Buffalo
Buffalo, NY

Skills

  • Client relationship management
  • Relationship building
  • Team collaboration
  • Sales quota achievement
  • Lead generation
  • Account management
  • Business development
  • Pipeline management
  • Key account management
  • Strategic selling
  • Creative thinking
  • Revenue generation
  • Relationship management
  • Consultative sales
  • Prospecting and networking
  • Pipeline development
  • Sales expertise
  • Multitasking and organization
  • Strategic planning
  • Customer relationship development
  • Sales target monitoring
  • B2B sales
  • Workload management
  • Account servicing
  • Prospecting skills
  • Goals and performance
  • Business development and planning
  • Database management
  • Issue resolution
  • Territory development
  • Pitch presentations
  • Customer relationship management
  • Operations
  • CRM proficiency
  • Cross-functional teamwork
  • Business plan execution
  • Customer service
  • Customer satisfaction
  • Opportunity identification
  • Order management
  • Deadline management
  • Territory management
  • Product and service expertise
  • Digital marketing
  • Appointment setting
  • Staff management
  • Marketing strategy implementation
  • Progress reporting
  • Budget management
  • Systems and software expertise
  • Flexible schedule
  • Project management
  • Sales coaching
  • Partnership development
  • Data analysis
  • Forecast preparation
  • Multiple priorities management
  • Attention to detail
  • Reporting expertise
  • B2C sales
  • Budget development
  • Account planning
  • Department management
  • New department development
  • Sales reporting
  • Verbal and written communication
  • Public relations
  • Cold calling
  • Prospecting
  • Deal negotiation
  • Customer networking
  • Emerging sales opportunities
  • Sales methodologies
  • Sales strategies implementation
  • Account growth
  • Time management
  • Organizational skills
  • Contract negotiation
  • Task prioritization
  • Processing payments
  • Written communication
  • Interpersonal communication
  • Point of sale operation
  • Opening and closing procedures
  • Team leadership
  • Active listening
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities
  • Teamwork and collaboration
  • Teamwork
  • Multitasking
  • Cash handling
  • Problem-solving

    • Effective communication

Timeline

Senior Account Executive

Amplified Digital Buffalo News

Inside Sales Representative

NOCO Energy and Gas

Some College - Fine Arts

University At Buffalo

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Alain Charlier