Jamie Roberto
Merrick
Summary
As a trained professional/master stylist and independent contractor, customer service, sales and client relations was/is the pinnacle of my business and expertise. Although, I have changed career paths, I am not changing my attributes or talents, rather using them in a different manor.
No two people are alike, so the ability to adapt to each individual is exponentially important!
Highly-motivated, with desire to take on new challenges. Strong worth ethic, with exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Energetic with a passion for collaborating and working alongside others.
With the right team and support, I will thrive!
Overview
13
13
years of professional experience
Work History
Senior Account Executive
The Forking Group
Syosset
06.2024 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to meet client needs effectively.
- Coordinated cross-functional teams for project execution and client deliverables.
- Prepared presentations for clients regarding new products or services offered.
- Maintained up-to-date knowledge of industry trends and developments in order to better serve clients' needs.
Becoming a Mother!
Sienna Rose & Stella James
10.2012 - Current
- Multitasking aficionado.
Account Executive
North American Bancard/Straightline Source
Garden City
08.2023 - 11.2023
- Maintained accurate records of all sales activities using CRM software systems.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified opportunities to streamline existing processes related to the acceptance of various forms of payment.
Account Executive
StraighterLine Source
Uniondale
01.2021 - 08.2023
- Cultivated relationships with regular client visits and follow-up calls.
- Maintained accurate records of all sales activities using CRM software systems.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver results.
Education
Cosmetology License - Beauty And Health Services
Jon Louis Beauty School
Levittown, NYAssociate of Arts - Liberal Arts And General Studies
Nassau Community College
Garden City, NYSkills
- Contract negotiations and administration
- Written and Verbal Communication
- Strategy Implementation
- Database Management
- Managing Client Relationships
- Business growth
- Pipeline Management
- Interpersonal Skills
- Relationship Building and Management
- Sales Strategies
- Client relationship management
- Customer Relationship Management (CRM)
- Strategic Initiatives
- Adaptability to change
Extended Training
Attended the International Hair Show 4 separate occasions in London, England. Trained with and amongst most talented and established educators within the industry.
Title
Changed my path but not direction!
Timeline
Senior Account Executive
The Forking Group
06.2024 - Current
Account Executive
North American Bancard/Straightline Source
08.2023 - 11.2023
Account Executive
StraighterLine Source
01.2021 - 08.2023
Becoming a Mother!
Sienna Rose & Stella James
10.2012 - Current
Cosmetology License - Beauty And Health Services
Jon Louis Beauty School
Associate of Arts - Liberal Arts And General Studies
Nassau Community College