Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Affiliations
Accomplishments
Certification
References
Timeline
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Sean Hinchy

Raleigh,NC

Summary

Senior Account Executive with extensive experience at Relias, specializing in relationship management and revenue growth. Proven ability to drive sales through strategic planning and tailored client solutions. Expertise in CRM implementation enhances client satisfaction and builds long-term partnerships, contributing to business success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Account Executive

Relias
09.2021 - Current
  • By developing compelling promotional materials in collaboration with marketing and working with internal teams to provide tailored client solutions, I significantly contributed to enhanced company revenue, earning President's Club recognition.
  • This success stems from a deep understanding of client needs and the ability to translate those needs into effective and unique product offerings.

Family Caregiver

Self Employed Services
Raleigh, NC
01.2008 - 11.2023
  • Provided compassionate in-home support for loved one with Alzheimer's and dementia for 15 years.
  • Collaborated with health providers to address complex daily living needs while maintaining dignity.
  • Monitored and recorded vital signs, including blood pressure, pulse, and respirations.
  • Consulted with client care team to update and adjust care plans as necessary.
  • Enhanced patient outlook and daily living through dedicated caregiving efforts.

Account Manager

Relias
Morrisville, NC
09.2021 - 01.2022
  • I maintained a high client retention rate through exceptional customer service and anticipating client needs, while collaborating with the sales team to expand the client base.
  • By conducting regular account reviews and developing tailored solutions, I ensured continued client success and identified areas for improvement.

Store Sales Manager

Verizon Wireless
02.2012 - 11.2016
  • By implementing targeted changes based on staff feedback and consumer behavior analysis, I boosted customer satisfaction and grew tablet sales by 62%.
  • These enhancements, combined with my collaboration with other managers, generated substantial revenue gains and improved store performance.
  • Collaborated with the marketing department to plan and execute promotional events and campaigns.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Business Owner

LaBella Daycares
02.2006 - 08.2011
  • As the owner of LaBella Daycares, I managed all daily operations and developed successful business development initiatives, leading to consistent year-over-year growth and the opening of two additional locations.
  • I created and managed financial plans, optimized resources, and ensured the delivery of quality services, cultivating a loyal customer base.

Education

BBA - Management/Marketing

North Carolina Central University
Durham, NC

Skills

  • Relationship management
  • Account management
  • CRM implementation
  • Client relationship management
  • Sales strategy
  • Market research
  • Negotiation techniques
  • Revenue generation
  • Sales training
  • Marketing strategy implementation
  • Staff management
  • Sales strategies implementation
  • Strategic planning
  • Employee development
  • Strategic partnerships
  • Client management
  • Stakeholder management
  • Social media strategy

Leadership Experience

Versatile leader with demonstrated success in account management, sales pipeline development, and customer relations. Combines strategic planning, strong communication skills, and a data-driven approach to exceed expectations, enhance company revenue, and drive client satisfaction.

Affiliations

  • Custom Furniture Design/build
  • Baseball Coach
  • Meals on Wheels Volunteer

Accomplishments

  • 2024 Presidents Club Winner
  • 2023/2024 High Achiever Award
  • Developed sales training program

Certification

  • Certified Professional Sales Person
  • Certified Sales Executive
  • SPIN Selling Certification

References

References available upon request.

Timeline

Senior Account Executive

Relias
09.2021 - Current

Account Manager

Relias
09.2021 - 01.2022

Store Sales Manager

Verizon Wireless
02.2012 - 11.2016

Family Caregiver

Self Employed Services
01.2008 - 11.2023

Business Owner

LaBella Daycares
02.2006 - 08.2011

BBA - Management/Marketing

North Carolina Central University

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Sean Hinchy