Max Lewandowski
Fort Lauderdale,FL
Summary
Dynamic leader with a proven track record at Eventioneers Event Rentals. Excels in client relationship management and cross-functional teamwork. Achieved over $10 million in revenue through strategic business development and key account management. Skilled in negotiation and problem-solving, driving growth and maintaining high customer satisfaction. Focused on results and team collaboration to ensure success and exceed expectations.
Overview
10
10
years of professional experience
Work History
Senior Account Executive
Eventioneers Event Rentals
Pittsburgh, PA
05.2019 - 03.2023
- Kept up-to-date with industry news and competitor movements to aid in comprehensive strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Motivated team members to meet and exceed sales targets.
- Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Cold called prospects to explain partnership benefits, representing company values.
- Streamlined internal processes to increase efficiency within the sales department, leading to quicker response times for client inquiries.
- Brought in over $10 million in revenue while managing multiple high-profile accounts.
- Networked at events and prospected for new customers with diverse strategies.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Prepared documentation, finalized sales and maintained records.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Achieved or exceeded company-defined sales quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Operations Manager
Eventioneers Event Rentals
Pittsburgh, PA
04.2021 - 01.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Facilitated smooth collaboration between departments through clear communication channels.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Account Executive
Eventioneers Event Rentals
Pittsburgh, PA
05.2018 - 05.2019
- Met existing customers to review current services and expand sales opportunities.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Warehouse Worker
Eventioneers Event Rentals
Pittsburgh, PA
05.2013 - 05.2018
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assembled pallets and crates for secure transportation of materials.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Strapped items down over protective padding to secure throughout transportation.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
Bachelor Of Business Administration And Management - Business Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2017
Skills
- Client relationship management
- Relationship building
- Team collaboration
- Sales quota achievement
- Lead generation
- Account management
- Business development
- Key account management
- Creative thinking
- Relationship management
- Multitasking and organization
- Customer relationship development
- B2B sales
- Customer relationship management
- Operations
- Cross-functional teamwork
- Customer service
- Deadline management
- Appointment setting
- Staff management
- Project management
- Attention to detail
- B2C sales
- Verbal and written communication
- Cold calling
- Deal negotiation
- Time management
- Organizational skills
- Teamwork
- Problem-solving
- Reliability
- Team leadership
Timeline
Operations Manager
Eventioneers Event Rentals
04.2021 - 01.2023
Senior Account Executive
Eventioneers Event Rentals
05.2019 - 03.2023
Account Executive
Eventioneers Event Rentals
05.2018 - 05.2019
Warehouse Worker
Eventioneers Event Rentals
05.2013 - 05.2018
Bachelor Of Business Administration And Management - Business Management
Slippery Rock University of Pennsylvania