Kaaren Martirosyan
Summary
Dynamic professional with extensive experience in customer needs assessment, retention strategies, and direct marketing. Results-oriented approach combined with exceptional communication, interpersonal, and creative thinking skills drives success in every endeavor. Committed to leveraging expertise to enhance productivity and contribute to organizational goals. Recognized by peers for a strong work ethic and dependable collaboration dedicated to achieving excellence.
Overview
11
11
years of professional experience
Work History
Senior Account Executive
Lendz Financial
07.2024 - 08.2025
- Conducted cold calls and followed up with potential customers.
- Addressed client referrals and implemented solutions for concerns.
- Engaged in strategic project development for clients.
- Built strong relationships with key clients.
- Recommended tailored solutions based on product knowledge.
- Projected sales to evaluate product and campaign effectiveness.
- Expanded client databases and identified market opportunities.
- Responded promptly to customer inquiries to boost satisfaction.
- Scheduled meetings to enhance sales pitch success.
- Matched products with customer needs and highlighted promotions.
- Followed up for feedback post-sales and stayed updated on trends.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Secured 15 new accounts to increase company revenue and drive market share.
Senior Account Executive
HomeXpress Mortgage Corp
11.2022 - 07.2024
- I drove myself towards remarkable achievements, realizing an impressive growth rate in just two years.
- I proactively sought out solutions to enhance sales capabilities.
- Accomplishments:
- Conducted cold calls to reach potential customers and generate leads.
- Scheduled in-person meetings and engaged with clients to enhance the effectiveness of sales presentations.
- Offered product information to customers, ensuring alignment with their needs to increase satisfaction.
- Emphasized new products and company promotions during sales discussions.
- Reached out to customers post-sale to gather feedback.
- Kept up to date with customer trends and requirements.
- Secured 20 new accounts to increase company revenue and drive market share.
Senior Account Executive
Athas Capital Group
09.2018 - 10.2022
- I launched myself into remarkable achievements in the Non-QM sector, realizing a substantial growth rate.
- I proactively sought out solutions aimed at enhancing sales performance.
- Accomplishments:
- Cultivated robust relationships with customers to establish lasting partnerships.
- Communicated company updates to both staff and clients.
- Expanded business networks through essential client engagements.
- Encouraged customer satisfaction through calls and follow-ups.
- Suggested solutions informed by product expertise.
- Analyzed market trends and monitored competitor actions.
- Matched products to customer requirements to boost satisfaction.
- Provided training for new employees on company policies and sales strategies.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Brought in over High volume of revenue in while managing multiple high-profile accounts.
- Secured 140 new accounts to increase company revenue and drive market share.
Privet Mortgage Banker
Wells Fargo
03.2014 - 07.2018
- As someone new to the mortgage industry, I focused on building my skills, developing my career, and gaining experience while working with clients.
- Accomplishments:
- Explained client financial advisor responsibilities and services.
- Implemented financial planning recommendations or referred clients for execution.
- Conducted client interviews to gather information for financial planning.
- Ensured documentation was complete and accurate per policy.
- Stayed updated on new loan types and financial products.
- Collected and organized loan applicants’ financial information.
- Resolved customer complaints and addressed issues effectively.
- Exceeded sales goals consistently by developing strong relationships with clients and realtors.
Education
ASSOCIATE IN SCIENCE (A.S.) - BIOLOGICAL SCIENCES
University of California, Los Angeles
Los Angeles, CASkills
- Knowledge of mortgage underwriting standards
- Establish local referral networks
- Financial statement preparation
- Effective negotiation techniques
- Client engagement strategies
- Effective team leadership
- Clear communication abilities
- Oversee loan pipeline management
- Client engagement strategies
- Effective relationship management
- Collaborative teamwork
- Consistent sales quota achievement
- Client relationship management
Timeline
Senior Account Executive
Lendz Financial
07.2024 - 08.2025
Senior Account Executive
HomeXpress Mortgage Corp
11.2022 - 07.2024
Senior Account Executive
Athas Capital Group
09.2018 - 10.2022
Privet Mortgage Banker
Wells Fargo
03.2014 - 07.2018
ASSOCIATE IN SCIENCE (A.S.) - BIOLOGICAL SCIENCES
University of California, Los Angeles
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