Alysia Juarez
Mansfield,PA
Summary
Dependable team member with hands-on experience in retail sales, pet care, and client support. Manages busy shifts, resolves customer concerns, and keeps schedules, payments, and service tasks organized. Brings strong communication, punctuality, and care-focused support to customer service or healthcare settings.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Marshalls & HomeGoods
Mansfield, Texas
05.2026 - Current
- Greeted shoppers and provided friendly service throughout busy retail shifts.
- Assisted customers with product selection, sizing, and store policy questions.
- Addressed customer complaints to ensure satisfaction and maintain a positive shopping experience in a professional manner.
- Addressed customer concerns and escalated unresolved issues to management.
- Processed cash, card, and mobile payments at point-of-sale terminal.
- Maintained composure during high-pressure situations to effectively manage customer interactions. and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Stocked merchandise and organized displays across sales floor and backroom.
- Restocked shelves and organized displays with latest merchandise while updating signage to highlight promotions.
Pet Sitter
Personal Friend
06.2024 - 12.2025
- Processed cash, card, and mobile payments at point-of-sale terminal.
- Stocked merchandise and organized displays across sales floor and backroom.
- Assisted customers with product selection, sizing, and store policy questions.
- Greeted shoppers to enhance store experience and encourage purchases. and provided friendly service throughout busy retail shifts.
- Resolved customer concerns and escalated issues to management.
- Supported team members with opening, closing, and daily retail tasks.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Associate of Applied Science - Health Sciences
Texas State University
San Marcos, TX05-2029
Skills
- Point-of-sale operations
- Retail sales
- Customer service
- Inventory management
- Time management
- Dependability
- Team communication
- Conflict resolution
- Conflict resolution
Accomplishments
- Supervised captain of 75 staff members.
- Documented and resolved personal drama which led to outstanding team work
- Achieved great communication and support through effectively helping with personal defeats
4 year dedication award - For High school Dance Team
For my 4 years of High school, I was involved and dedicated a lot of my time to the dance team i was a part of. It was called Lakeridge Eagle Elite Drill Team. It really showed me team work, leadership, and helped me with problem solving. It also showed me the benefits of time management, juggling high school, homework, personal life and the dance team. Having a leadership role was very beneficial to me. It showed me god team work, communication, and motivation to always push yourself no matter what the struggles may be.
Timeline
Retail Sales Associate
Marshalls & HomeGoods
05.2026 - Current
Pet Sitter
Personal Friend
06.2024 - 12.2025
Associate of Applied Science - Health Sciences
Texas State University