Alysia Oswald
Saint Paul
Summary
Dynamic General Manager with a proven track record at Country Inn & Suites by Radisson and Moose Lake Motel, excelling in operations management and leadership. Successfully implemented strategies that drove profitability and enhanced employee satisfaction. Adept at problem resolution and fostering team collaboration, ensuring a productive and compliant work environment.
Overview
21
21
years of professional experience
Work History
General Manager
Country Inn & Suites by Radisson
09.2024 - 03.2025
- Managed budget implementations, employee reviews, training, payroll, and scheduling.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Correctional Officer
State Of Minnesota Department Of Corrections
10.2022 - 06.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Security Counselor
State of Minnesota Department of Human Services
02.2016 - 10.2017
- Increased overall security awareness among employees through informative training sessions and workshops.
- Safeguarded sensitive information by adhering to strict confidentiality rules regarding personal data handling and storage practices.
- Supported investigations into breaches of security or suspicious activities, collaborating with appropriate personnel to reach resolutions.
Human Services Technician
State of Minnesota Department of Human Services
08.2015 - 02.2016
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Established positive relationships with clients and assessed goals, working hard to address individual needs and tailor services to suit them.
General Manager
Moose Lake Motel
06.2004 - 08.2015
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
Bachelor of Arts - Political Science
Hamline University
Saint Paul, MN12-2026
Associate of Applied Science - Criminal Justice
Fond Du Lac Tribal And Community College
Cloquet, MN05-2022
Associate of Arts -
Fond Du Lac Tribal And Community College
Cloquet, MN05-2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Time management
Timeline
General Manager
Country Inn & Suites by Radisson
09.2024 - 03.2025
Correctional Officer
State Of Minnesota Department Of Corrections
10.2022 - 06.2023
Security Counselor
State of Minnesota Department of Human Services
02.2016 - 10.2017
Human Services Technician
State of Minnesota Department of Human Services
08.2015 - 02.2016
General Manager
Moose Lake Motel
06.2004 - 08.2015
Bachelor of Arts - Political Science
Hamline University
Associate of Applied Science - Criminal Justice
Fond Du Lac Tribal And Community College
Associate of Arts -
Fond Du Lac Tribal And Community College
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