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Certified Phlebotomy Technician with over 6 years of experience in customer service, bringing strong communication skills and a patient-first approach to clinical care. Trained in venipuncture, specimen collection, and lab safety procedures, with a focus on accuracy, professionalism, and maintaining patient comfort. Dedicated to delivering high-quality support in healthcare settings while ensuring compliance with all safety and confidentiality standards.

To further my career in the field of which I obtained my degree. I wished to join the work force among Electrocardiograph Technicians, Phlebotomist’s, or Lab assistance’s. Resourceful individual recognized for promoting human connections that meet patient and caregiver needs. An energetic Behavioral Health Specialist known for providing in-depth patient assessments, determining appropriate courses for treatment and delivering educational resources. A compassionate professional with dynamic organizational and decision making skills. Organized professional with exemplary communication and collaboration skills and a background in patient advocacy. Enthusiastic and outgoing with a vast understanding of treatment resources and services that meet patient needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible hard worker ready to learn and contribute to team success. Goal-driven Service Manager offering over 2 years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

 Highly motivated and diligent Certified Phlebotomist Technician with solid customer service background. Skilled in venipuncture, capillary puncture, specimen collection, handling, and processing, as well as urinalysis, CLIA-waived testing, and slide preparation. Able to work efficiently both independently and as part of a team to ensure quality patient care and accurate specimen handling. 

Alysia Rios

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