Alysia Sholders

• Worked closely with pharmacist to help develop a new program for our the Colorado Market
• Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
• Utilized Microsoft Excel functions, graphs and pivot tables to summarize information.
• Collaborated with management to created Standard Operating Procedures (SOPs)
• Assisted in training new hires, sharing expertise and insights to help them excel in their roles as a pharmacy technician
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.

• Maintained drug inventory levels by ordering necessary medications and supplies using OneLink.
• Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles using EPIMS.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Stocked, labeled and inventoried medication to keep accurate records.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.

Data entry for a long term care pharamacy