Accomplished Retail Sales Manager at Wireless Vision LLC, adept in driving sales and exceeding targets through strategic marketing and effective team leadership. Skilled in customer service and decision-making, with a proven track record of enhancing brand awareness and optimizing operations. Successfully trained and developed associates, achieving a 20% increase in sales performance.
Work History
Retail Sales Manager
8 Years 9 Months
Wireless Vision LLC. T-Mobile | 01.2018 - Current
Led team in achieving sales targets through effective training and performance management.
Developed and implemented strategic marketing initiatives to increase brand awareness and customer engagement.
Analyzed sales data to identify trends, optimize inventory levels, and enhance product offerings.
Managed daily operations, ensuring compliance with company policies and procedures for optimal store performance.
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Recruited, hired and trained [Number] associates to develop into productive team members with excellent product knowledge.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Personal Care Worker
14 Years 3 Months
Freedom Home Healthcare LLC | 07.2012 - Current
Provided personal care and assistance to clients, ensuring comfort and safety in daily activities.
Developed personalized care plans tailored to individual client needs and preferences.
Monitored clients' health conditions, documenting changes and reporting to healthcare professionals.
Assisted clients with mobility and transportation to appointments or social activities.
Hostess
4 Years 4 Months
Hong Anh Palace | 06.2013 - 10.2017
Greeted and seated guests, ensuring warm welcome and positive first impressions.
Managed reservation system, optimizing table turnover and guest flow.
Coordinated dining room setup, maintaining cleanliness and ambiance standards.
Assisted guests with menu inquiries, enhancing dining experience through knowledgeable recommendations.