Dedicated restaurant professional with expertise in customer service, team collaboration, and effective communication. Proven ability to manage guest expectations and streamline service flow, ensuring a positive customer experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Greenmount
Hampstead, Maryland
07.2023 - Current
Greeted customers and escorted them to their tables.
Answered telephone to provide dining information and take reservations.
Managed guest expectations by relaying information regarding hours, wait times, and specials.
Communicated with servers about new tables, changes in food availability and customer comments.
Restaurant Expeditor
Greenmount
Hampstead, Maryland
07.2023 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Oversaw the preparation and delivery of customer orders
Restaurant Busser
Greenmount
Hampstead, Maryland
07.2023 - Current
Restocked dining supplies to ensure smooth service flow.
Cleared tables to maintain high turnover rate and minimize wait times.
Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
Ensured that all areas were properly sanitized at the end of each shift.