Jessica Montgomery

Performed final quality checks on dishes for accuracy, presentation, temperature, and dietary compliance.

• Trained new expeditors and food runners according to company policies and standards.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

• Operated traditional and computer-operated washers and dryers while observing all safety protocols.
• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
• Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Collected soiled linens and clothing and pretreated stains.
• Used POS system to collect payments from customers, providing invoice for proof of transaction.
• Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
• Used irons and iron boards to press clothing, folding and organizing garments.
• Examined dried clothes to identify stains, tears and issues.
• Maintained safety practices at all times to protect personnel and laundry loads.
• Observed and adjusted machine cycle times, achieving quality results.
• Restocked supply inventories and notified supervisors of shortages for customer convenience.
• Tested machines and made minor adjustments, keeping equipment functional.
• Cleaned machine filters and lubricated equipment.
• Supported accurate records by recording laundry and dry-cleaning processes and transactions.
• Helped customers with choosing appropriate cleaning cycles and techniques.
• Kept track of customer laundry items by properly sorting, identifying and storing clothing.
• Operated machines correctly by following machine instructions and safety regulations.
• Assisted with unloading and loading customer laundry items.
• Monitored customer laundry loads to reach proper wash cycle times.
• Delivered superior customer service by responding to inquiries and complaints.
• Supported fellow staff members with delivery and pickup of customer orders.
• Followed environmental regulations when handling hazardous materials for laundromat safety.

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked and verified photo identification prior to granting facility access.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Reported suspicious activities and persons to law enforcement.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Completed full building and grounds patrols to spot and investigate concerns.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Investigated suspicious activities and persons to maintain security of premises.
• Issued access cards to authorized personnel to monitor access points.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Wrote detailed reports of all security breaches and investigations.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Examined doors, windows and gates to verify security.

• Addressed customer needs and made product recommendations to increase sales.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Baked, decorated and displayed donuts per guidelines.
• Prepared and produced quality products to meet or exceed customer and company expectations.
• Kept workstation and area around workstation neat and clean.
• Maintained composure and work quality while under stress.
• Assisted in setting up and breaking down kitchen stations.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Stocked and rotated food items according to expiration dates.
• Trained new staff on food preparation and safety procedures.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained high personal grooming standards and uniform presentation.
• Followed food safety practices and sanitation guidelines.
• Monitored food temperature, discarding items not stored correctly.
• Cleaned and maintained work areas, equipment and utensils.
• Lifted and carried heavy materials.

• Welcomed customers and helped determine their needs.
• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.

• Inspected merchandise for quality and arranged proper display location on floor.
• Updated pricing and signage to complete product displays and educate customers.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Verified products appeared at correct locations in proper quantities.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Executed sandwich artistry duties with very low occurrence of errors.
• Greeted guests, promoted specials, and took orders.

• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Learned other teammates' work tasks to train as backup.

• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Verified prepared food met standards for quality and quantity before serving to customers.
• Monitored food quality and freshness throughout day.
• Demonstrated knowledge of menu items and corresponding ingredients.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Delivered newspapers and flyers to about Number homes daily.
• Assembled and bagged newspapers prior to delivery.
• Planned daily rounds and determined most efficient way to distribute newspapers.
• Collaborated with team members to improve paper sorting and delivery speed.