Enthusiastic professional skilled in client service and team collaboration. Experienced in training new staff and addressing client concerns swiftly to foster positive relationships and improve dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
The Rails at Rockmart
Rockmart, Georgia
03.2022 - 06.2025
Provided excellent customer service in a fast-paced dining environment.
Took accurate food and drink orders from customers at tables.
Collaborated with kitchen staff to ensure timely meal preparation.
Handled customer conflicts, as well as conflicts within staff, with professionalism.
Maintained cleanliness and organization of dining area and tables.
Assisted in training new waitstaff on restaurant procedures and policies.
Processed payments efficiently using point-of-sale systems.
Recommended menu items based on customer preferences and dietary restrictions.
Developed positive relationships with regular customers through friendly conversation.
Assisted other wait staff members in times of heavy customer traffic.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Line Cook
Chick-fil-A
Rockmart
04.2021 - 01.2022
Prepared ingredients according to recipes and menu specifications.
Operated kitchen equipment, including grills, fryers, and ovens.
Maintained cleanliness and organization of workstations during shifts.
Followed food safety guidelines to prevent contamination and ensure quality.
Assisted in inventory management and stock rotation of kitchen supplies.
Executed daily prep tasks to support busy kitchen operations effectively.
Communicated with front-of-house staff regarding special requests or dietary needs.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Followed health and safety standards to ensure safe working environment for employees and customers alike.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.