Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyson Manor

Quinlan,TX

Summary

Skilled Payroll Specialist and Law Enforcement Dispatcher, adept in data entry and teamwork, enhanced operational efficiency at LL Roberts Group by resolving payroll discrepancies and streamlining timekeeping processes. Excelled in high-stress environments, significantly improving emergency response times and inter-agency coordination at Kaufman County Sheriff's Office.

Overview

9
9
years of professional experience

Work History

Payroll Processor

LL Roberts Group
Dallas, TX
12.2020 - 01.2023
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Facilitated balancing of agency funds through pivot table development and processing.
  • Uploaded time records into PRISM for precise payroll processing
  • Prepared any reports clients asked for.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Entered new hire paperwork along with terminations.

Shift Leader Manager

Sonic Drive
Kaufman, Tx
08.2018 - 12.2020
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Balanced store money and counted safe money to validate correct amount was accounted for.
  • Made money exchanges between employees and also with customers.

Dispatcher

Kaufman County
Kaufman, Tx
04.2014 - 01.2018
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Perform duties in extreme stressful situations while remaining calm.
  • Entered individuals into appropriate government databases such as missing persons, warrants, BOLO requests, stolen property, etc..
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Volunteered to assist in Emergency Disaster Response to tornados in surrounding counties.

Education

Vocational - Vocational Nurse

Trinity Valley Community College
Terrell, TX
12-2024

Certificate of Completion - Biblical Studies

Texas Bible Institute
Columbus, TX
2013

High School Diploma -

Scurry-Rosser High School
Scurry, TX
05.2011

Skills

  • Critical Thinking
  • First Aid and CPR Certified
  • Customer Service
  • Leadership
  • Prioritizing
  • Initiative and Problem Solving Abilities
  • Decision Making
  • Logical and Reasonable
  • Microsoft Office, Word, and Excel
  • Call Taking
  • Communication
  • Computer proficiency
  • Data Entry and Management
  • Multitasking

Timeline

Payroll Processor

LL Roberts Group
12.2020 - 01.2023

Shift Leader Manager

Sonic Drive
08.2018 - 12.2020

Dispatcher

Kaufman County
04.2014 - 01.2018

Vocational - Vocational Nurse

Trinity Valley Community College

Certificate of Completion - Biblical Studies

Texas Bible Institute

High School Diploma -

Scurry-Rosser High School

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Alyson Manor