Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Alyson Mizer

Loveland,OH

Summary

Experienced educator dedicated to community health and wellness. Proficient in program assessment, strategic planning, research, and public speaking. Driven by a passion for environmental health and sustainability, I aim to create positive change in individuals and communities.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Call Center Response Specialist

Hamilton County Public Health
04.2021 - 02.2023
  • Responded to public inquiries regarding COVID-19, contributing to a 74% increase in vaccinations in six months.
  • Developed problem-solving skills through addressing various challenges faced by callers during the pandemic.

COVID-19 Contact Tracer

Hamilton County Public Health
12.2020 - 05.2021
  • Provided both health education and CDC protocol to individuals who tested positive or exposed to the Novel Coronavirus.
  • Followed HIPAA guidelines and established rapport with impacted individuals through cold calling, prioritization, prompt action, attention to detail in documentation and data management

Stay at Home Mom

The Mizer Household
07.2016 - Current
  • Work flexible hours across 24 hour shifts.
  • Demonstrate strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.

Wellness Account Manager

WellnessIQ
04.2013 - 08.2016
  • Created healthier employee populations while reducing healthcare costs through individualized wellness programs.
  • Managed client accounts ensuring high standards of customer service and satisfaction.
  • Provided support for benefit design, legislative developments and compliance requirements.

Employee Benefits & Wellness Coordinator

Cuyahoga County
03.2012 - 04.2013
  • Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices for over 4,000 employees .
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Served as primary point of contact for employee benefit inquiries, resolving issues promptly and accurately.

Health Educator

Cleveland Clinic Main Campus
11.2011 - 03.2012
  • Developed and distributed health education materials to increase awareness and understanding.
  • Conducted research to stay up-to-date on health trends and health-related issues.
  • Collaborated with healthcare professionals to create comprehensive patient education materials for various medical conditions.

Office Manager/Volunteer Coordinator

Medworks USA
01.2011 - 09.2011
  • Committed to improving access to healthcare for Ohio's uninsured and underinsured.
  • Recruited and coordinated all medical and civilian volunteers for non-profit mass medical clinics.
  • Managed media outlets, press releases, mass marketing and website.
  • Handled sensitive information with discretion, maintaining confidentiality of patient documents and health records.

Extended Care Scheduling Secretary

Hospice of the Western Reserve
05.2010 - 01.2011
  • Oversaw employee scheduling tasks, balancing workload demands while maintaining high-quality care standards for all patients entrusted to our facility''s care.

Intake Assistant

Hospice of the Western Reserve
03.2009 - 05.2010
  • Expedited urgent matters by prioritizing high-priority tasks without sacrificing attention to detail on other responsibilities.
  • Ensured accurate record-keeping practices were consistently upheld, reducing instances of miscommunication or lost data that could impact clients negatively.

Outbreak Response Specialist

Hamilton County Public Health
07.2021 - 02.2023
  • Provided COVID-19 regulations, guidance and education to organizations and places of business.
  • Focused on the prevention of positive cases and exposures, while minimizing facility closures.

Health Educator

Concentra
12.2011 - 03.2012
  • Provided health education at biometric screening events.

Personal Trainer

John Carroll University
09.2008 - 05.2009
  • Assist students, alumni and members with health and fitness goals

Fitness Instructor/Personal Trainer

Mentor Heisley Racquet and Fitness Club
04.2002 - 03.2003
  • Assist members and clients with health and fitness goals, manage staff responsibilities, organize health and fitness bulletin board, clean and maintain equipment

Personal Trainer, Stretching Technician

04.2002 - 08.2002

Certified Personal Trainer

24 Hour Fitness
02.2008 - 07.2008
  • Specializing in pre/post natal exercise, dance, sports performance and overall health and fitness

Executive Assistant/Office Manager/Fitness Instructor

Grail Sports, Inc
05.2003 - 09.2003
  • Manage office, schedule travel arrangements, organize company financials, customer service, sales, fitness class instructing, shipping and receiving, community outreach, filming/photography, personal assistant

Education Assistant

The C.H.E.K Institute
11.2003 - 05.2005
  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential while assisting the Director with program design.

Executive Assistant

IDEA Health and Fitness
05.2005 - 08.2005
  • Assist CEO and Executive Director in the Executive Office on a daily basis with administrative skills and assist COO as needed
  • Record and compile meeting minutes
  • Plan and operate convention VIP office and help desk
  • Schedule travel arrangements
  • Assist with marketing projects

Wellness Intern

Cuyahoga County
08.2011 - 12.2011
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Assisted in organizing company-wide wellness events, boosting employee morale and promoting healthy habits.

ACE-Certified Personal Trainer

Numerous Locations
11.2006 - 11.2015
  • Enhanced client fitness levels by creating personalized workout plans tailored to individual goals and abilities.
  • Attended industry conferences, workshops, or seminars to stay informed about the latest trends in personal training and incorporate new knowledge into training programs.

Health Concierge/Medical Administrative Assistant

Walgreens Health Clinic
10.2008 - 12.2008
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Conducted outreach initiatives to raise awareness of available services within the community, increasing program participation rates.

Education and Certification Consultant

American Council on Exercise (ACE Fitness)
01.2006 - 10.2007
  • Implemented differentiated instruction techniques to accommodate diverse learning styles and candidates with study questions and evaluation of scores.
  • Assist with trade show events and symposiums.
  • Participate in Live News TV presentations, interviews, and photo opportunities.
  • Execute inside sales of educational materials.

Education

Masters of Education - Community Health

Cleveland State University
Cleveland, OH
12.2011

Bachelor of Science - Health Education

Bowling Green State University
Bowling Green, OH
05.2001

Skills

  • Flexible and adaptable
  • Attention to detail
  • Research
  • Organization and time management
  • Critical thinking
  • Excellent communication
  • Friendly, positive attitude
  • Post biometric screening educator

Certification

  • Former Personal Trainer, American Council on Exercise
  • CPR/AED/First Aid Trained
  • Workplace Violence Awareness, American Red Cross

Affiliations

  • Loveland Sustainability Council, Volunteer Coordinator & Member
  • McCormick Elementary Outdoor Classroom Committee

Timeline

Outbreak Response Specialist

Hamilton County Public Health
07.2021 - 02.2023

Call Center Response Specialist

Hamilton County Public Health
04.2021 - 02.2023

COVID-19 Contact Tracer

Hamilton County Public Health
12.2020 - 05.2021

Stay at Home Mom

The Mizer Household
07.2016 - Current

Wellness Account Manager

WellnessIQ
04.2013 - 08.2016

Employee Benefits & Wellness Coordinator

Cuyahoga County
03.2012 - 04.2013

Health Educator

Concentra
12.2011 - 03.2012

Health Educator

Cleveland Clinic Main Campus
11.2011 - 03.2012

Wellness Intern

Cuyahoga County
08.2011 - 12.2011

Office Manager/Volunteer Coordinator

Medworks USA
01.2011 - 09.2011

Extended Care Scheduling Secretary

Hospice of the Western Reserve
05.2010 - 01.2011

Intake Assistant

Hospice of the Western Reserve
03.2009 - 05.2010

Health Concierge/Medical Administrative Assistant

Walgreens Health Clinic
10.2008 - 12.2008

Personal Trainer

John Carroll University
09.2008 - 05.2009

Certified Personal Trainer

24 Hour Fitness
02.2008 - 07.2008

ACE-Certified Personal Trainer

Numerous Locations
11.2006 - 11.2015

Education and Certification Consultant

American Council on Exercise (ACE Fitness)
01.2006 - 10.2007

Executive Assistant

IDEA Health and Fitness
05.2005 - 08.2005

Education Assistant

The C.H.E.K Institute
11.2003 - 05.2005

Executive Assistant/Office Manager/Fitness Instructor

Grail Sports, Inc
05.2003 - 09.2003

Fitness Instructor/Personal Trainer

Mentor Heisley Racquet and Fitness Club
04.2002 - 03.2003

Personal Trainer, Stretching Technician

04.2002 - 08.2002

Masters of Education - Community Health

Cleveland State University

Bachelor of Science - Health Education

Bowling Green State University
Alyson Mizer