Alyson Sullivan
Janesville,WI
Summary
Dynamic leader with a proven track record in shift leadership and problem-solving, honed across roles from Toppers Pizza Place to Mac’s Pizza Shack. Excelled in staff development and customer retention, driving team collaboration and enhancing client service. Skilled in sales reporting and policy enforcement, consistently achieving goals and fostering employee relations.
Overview
4
4
years of professional experience
Work History
Shift Leader
Toppers Pizza Place
Janesville, WI
10.2024 - Current
- Here I do basically everything. I have quickly learned each position and work very closely with both of my franchise owners. As well as my cooking, money handling, and phone service I also delivery drive here at times as well.
CSR
Pizza Hut
Janesville, WI
06.2023 - 09.2024
- At Pizza hut I worked as a float running the dining room, window, ovens, and phones.
Delivery Driver
Tony and Maria’s
Janesville, WI
09.2023 - 08.2024
- Here I was a driver and also in charge of phones when in the building. I used a lot of communication and problem solving skills here I also gained experience and relationships with regular customers and new!
Promotions Manager
Parker Barn
Janesville, WI
04.2022 - 09.2023
- Here I worked closley with a group of 13 student managers and we run the school store. The store is fully student run with an advisor. We designed the store layout and apparel as well as managing money, running promotions, running special events, and staying envolved.
Checker
Woodman's Food Market
Janesville, WI
08.2022 - 12.2022
- Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
Sales Associate
Walgreens
Janesville, WI
09.2021 - 04.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
Pizza Maker
Mac’s pizza shack
Janesville, WI
02.2021 - 09.2021
- Here I worked as a Pizza girl, float, bar girl, floor, and dishes. I also would spend my time answering phones and putting in online orders while completing my other tasks. This taught me a lot about time management and teamwork. Macs is a small business which requires a very close net of employees and lots of envolvment or commitment, teaching me a lot about the work force
Education
Associate of Arts -
UW-Whitewater U-ROCK
Janesville, WI05-2027
High School Diploma -
Parker High School
Janesville, WI01-2024
Skills
- Problem-solving
- Policy enforcement
- Sales expertise
- Shift leadership
- Customer retention strategies
- Goal setting and tracking
- Sales reporting
- Staff development
- Motivational leadership
- Employee relations
- Staff training and development
- Team collaboration and leadership
- Drawer assignments
- Role modeling
- Client service
Timeline
Shift Leader
Toppers Pizza Place
10.2024 - Current
Delivery Driver
Tony and Maria’s
09.2023 - 08.2024
CSR
Pizza Hut
06.2023 - 09.2024
Checker
Woodman's Food Market
08.2022 - 12.2022
Promotions Manager
Parker Barn
04.2022 - 09.2023
Sales Associate
Walgreens
09.2021 - 04.2022
Pizza Maker
Mac’s pizza shack
02.2021 - 09.2021
Associate of Arts -
UW-Whitewater U-ROCK
High School Diploma -
Parker High School
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