Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alyssa Adams

Maricopa,United States

Summary

Results-driven professional with a proven track record at Intel Corporation, excelling in data analysis and quality assurance. Demonstrated meticulous attention to detail while managing New Product Introductions. Strong organizational skills and effective team communication led to enhanced operational efficiency and swift risk mitigation, ensuring production integrity in high-stakes environments.

Overview

20
20
years of professional experience

Work History

Manufacturing Technician - Photolithography

Intel Corporation
Chandler, USA
03.2019 - Current
  • Evaluated and dispositioned critical data for Lithography Layers.
  • Managed the processing of New Product Introduction (NPI) lots in the fabrication plant, including 10nm and 18A products.
  • Regularly utilized Microsoft Office applications, including Excel and Word, to document and analyze data.
  • Monitored wafer quality through Lithography Layers with meticulous attention to detail.
  • Escalated quality risks swiftly to minimize potential production impacts.
  • Leveraged various systems such as Statistical Process Control (SPC), Automated Materials and Utilities Interface (AMUI), and Advanced Manufacturing Control Technology (AMCT) to enhance operational efficiency.
  • Achieved certification for changing chemical bottles on Nikon and ASML tools in FAB42 for a two-year tenure.

Account Manager CVG

Discover Financial Services
Phoenix, USA
05.2017 - 02.2019
  • Enhanced customer satisfaction by addressing the needs of card members calling with account inquiries.
  • Ensured every call included appreciation and acknowledgment of the card member's concerns and requirements.
  • Reported any emerging security or fraud-related trends to the Team Leader or Team Coach.
  • Collaborated with the Fraud Prevention team to be among the first to test new patches or updates.
  • Consistently surpassed departmental and team performance metrics.

Break Order Fill

Ace Hardware Distribution Center
Prescott Valley, USA
02.2015 - 03.2017
  • Spearheaded the management of store orders, ensuring timely and accurate fulfillment each workday.
  • Efficiently filled orders while maintaining meticulous standards.
  • Conducted quality checks on products to ensure full alignment with store requests.
  • Collaborated closely with team members to guarantee all daily orders were processed efficiently.
  • Tested an innovative order fulfillment method known as batching.
  • Maintained open communication with supervisors to foster improvements in the new system.
  • First team member selected to trial updates for the order pulling system.

Logistics Team Member

Target
Prescott, USA
05.2014 - 01.2015
  • Assisted in unloading delivery trucks and restocking merchandise from start to finish.
  • Provided backroom support as needed to facilitate inventory management.
  • Served as a backup cashier in the front lanes during peak periods.
  • Demonstrated expertise in maintaining price accuracy and presentation standards.

Logistics Team Member

Target
Peoria, USA
04.2013 - 04.2014
  • Cultivated a positive work environment through respectful interaction with both employees and customers.
  • Communicated clear expectations and goals to empower team members.
  • Identified customer needs through relevant questioning and active listening.
  • Stocked and replenished merchandise in accordance with store merchandising layouts.

Logistics Team Member

Target
San Diego, USA
01.2011 - 03.2013
  • Oversaw stocking in the electronics department during the truck unloading process.
  • Acquired knowledge of operations in the store's main backroom area, including freezer and cooler management.
  • Served as a backup receiver in the store.
  • Greeted customers and assessed their needs effectively.

Program Aide

Boys and Girls Club of Central Arizona
Prescott Valley, USA
08.2005 - 05.2010
  • Promoted positive behavior through reinforcement techniques.
  • Organized and facilitated recreational activities, including games and puzzles.
  • Created a safe environment for children to play and engage.
  • Ensured ample outdoor recreation time for participants.
  • Collaborated with parents and daycare management to address behavioral and learning challenges.

Education

Bachelor of Science - Computer Informational Technology

Northern Arizona University
Flagstaff, AZ, USA
07.2019

Associate of Applied Science - Computer Applications & Systems

Yavapai College
Prescott, AZ, USA
05.2014

Skills

  • Microsoft Office Suite
  • Web development (HTML, C#, Ajax, PHP/MySQL/SQL)
  • Quality assurance
  • Data analysis
  • Organizational skills
  • Attention to detail
  • Analytical thinking
  • Quick learner
  • Time management
  • Prioritization strategies
  • Team communication

Accomplishments

  • Received recognition on a factory level for quality when I had reported a fridge in FAB42 had a broken hinge, causing the fridge to not stay cool like it should. We could have had 22 bottles of chemicals for our tools go bad if it was not caught in time. Got recognized by area and factory manager.

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Manufacturing Technician - Photolithography

Intel Corporation
03.2019 - Current

Account Manager CVG

Discover Financial Services
05.2017 - 02.2019

Break Order Fill

Ace Hardware Distribution Center
02.2015 - 03.2017

Logistics Team Member

Target
05.2014 - 01.2015

Logistics Team Member

Target
04.2013 - 04.2014

Logistics Team Member

Target
01.2011 - 03.2013

Program Aide

Boys and Girls Club of Central Arizona
08.2005 - 05.2010

Bachelor of Science - Computer Informational Technology

Northern Arizona University

Associate of Applied Science - Computer Applications & Systems

Yavapai College

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