Alyssa Alanis
San Antonio,TX
Summary
Dynamic professional with a proven track record at H-E-B Grocery, excelling in customer relations and money handling. Recognized for enhancing customer satisfaction through effective problem-solving and product knowledge. Adept at training staff and managing inventory, demonstrating strong adaptability and commitment to service excellence.
Overview
8
8
years of professional experience
Work History
Business Center Representative
H-E-B Grocery
03.2020 - Current
- Assisted customers with inquiries and transactions, ensuring a positive shopping experience.
- Provided product information and recommendations to enhance customer satisfaction.
- Addressed customer complaints promptly, fostering strong relationships and loyalty.
- - Process high volume transactions such as bill payments and permit sales, according to H-E-B and federal procedures and policies.
Key Holder
Flynn O'Hara
06.2018 - 03.2020
- Trained and mentored new staff on sales techniques and product knowledge.
- Oversaw inventory management, including restocking and organizing merchandise displays.
- Managed cash register operations, maintaining accurate financial transactions and reporting discrepancies.
Education
High School Diploma -
Edison High School
San Antonio, TX06.2017
Skills
- Computer skills
- Adaptability and flexibility
- Money handling
- Customer relations
- Customer service excellence
Computer skills
Money handling
Customer relations
Timeline
Business Center Representative
H-E-B Grocery
03.2020 - Current
Key Holder
Flynn O'Hara
06.2018 - 03.2020
High School Diploma -
Edison High School