Alyssa Alvarado

• Patient Communication and Support

- Facilitated communication between patients and physicians.

- Answered phone calls, scheduled appointments, and addressed patient inquiries.

• Administrative Tasks

- Utilized Jane App to schedule appointments, collect payments, and manage charges.

- Placed new supply orders, managed inventory, and restocked supplies.

• Marketing Support

- Conducted market research to identify target audiences and enhance marketing strategies.

- Participated in brainstorming sessions, contributing fresh ideas for innovative marketing initiatives.

• Lab Order Management

- Placed lab orders and followed appropriate protocols.

- Reviewed lab/clearance protocols with patients and ensured timely receipt of results prior to appointments.

• Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
• Advised office manager of problems and concerns and assisted with problem-solving.

• Communicated with personal injury attorneys to call and schedule patients and upload paperwork into the chiropractic/medical software.
• Promptly made sure all medical billing codes were accurate and uploaded into chiropractic/medical software.
• Examined patients' insurance coverage, deductibles, insurance carrier payments, and remaining balances.

• Organized documents and kept records.
• Answered incoming calls, emails, processed requests, and relayed messages to appropriate personnel.
• Scheduled office meetings and client appointments.

• Compiled information from files and research to satisfy information requests.
• Answered central telephone system and directed calls accordingly.
• Maintained physical and computer-based filing systems.
• Accounts Payable duties coding,entering invoices into accounting software and matching invoices with checks. Accounts Receivable apply payments in accounting software.