- Graphic Design
- Music
- Interior Design
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Alyssa Apperson
mannassas,VA
Summary
Dedicated team leader with expertise in enhancing service delivery and customer satisfaction. Proven ability to implement quality improvements and foster strong relationships.
Overview
6
6
years of professional experience
Work History
Team Leader
Panera Bread
9500 Liberia Ave, Manassas VA
05.2024 - Current
- Supervised daily operations to ensure high-quality food preparation and customer service.
- Trained new team members on operational standards and best practices for efficiency.
- Coordinated staff schedules to optimize coverage during peak hours and enhance service delivery.
- Implemented process improvements that reduced wait times and increased customer satisfaction.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Assistant Photographer
Elizabeth Marie Photography
Manassas, VA
01.2020 - Current
- Assisted in planning and executing photography sessions to ensure client satisfaction.
- Coordinated equipment setup and lighting adjustments for optimal image quality.
- Carried equipment from one shooting location to next.
- Maintained a professional demeanor during high-pressure situations, ensuring smooth photoshoots.
- Set up and broke down photography equipment efficiently during on-location shoots, saving valuable time.
- Changed camera lenses and made small light adjustments.
- Assisted lead photographer in capturing high-quality images for various clients and events.
- Kept photography equipment available, clean, and working.
- Organized photography equipment and maintained inventory for efficient workflow.
- Planned and prepared for on-location and studio shoots.
- Enhanced photo quality by skillfully utilizing lighting equipment and techniques.
- Assisted photographer with [1-2] shoots per month.
Cashier
Splashdown Waterpark
Manassas, VA
06.2023 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational protocols and customer service standards.
- Managed cash register, ensuring accurate handling of cash and credit transactions.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Graphic Design
Northern Virginia Community College
Woodbridge, VA05-2029
High School Diploma -
Osbourn Park High School
Manassas, VA05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Goal setting
- Quality improvement
- Relationship building
- Cash handling
- Strategic planning
- Documentation and reporting
- Team building
- Flexible schedule
Interests
Timeline
Team Leader
Panera Bread
05.2024 - Current
Cashier
Splashdown Waterpark
06.2023 - 09.2023
Assistant Photographer
Elizabeth Marie Photography
01.2020 - Current
No Degree - Graphic Design
Northern Virginia Community College
High School Diploma -
Osbourn Park High School