Alyssa Archetti
Methuen,MA
Summary
Expert retail sales professional offering experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
3
3
years of professional experience
Work History
Smoothie Barista
Jucilicious
07.2022 - 06.2023
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Solved problems, finding possible causes, and taking action to correct.
Team Member
Old Navy
03.2021 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Seasonal Flex Team
Target
10.2020 - 02.2021
- Supported smooth checkout processes, accurately processing transactions while maintaining a friendly demeanor.
- Prevented loss by adhering to security protocols and identifying potential risks during daily operations.
- Participated in ongoing professional development opportunities, staying current on industry trends and enhancing skills to better serve the store''s needs.
- Resolved customer complaints professionally, employing effective problem-solving skills and empathetic listening techniques.
Education
Bachelor of Arts - Criminology
Umass Lowell
Lowell, MA05.2027
Skills
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and sanitation
- Customer Engagement
- Cash handling proficiency
- Product Promotion
Hobbies
I love being active whether it's working out, snowboarding, or hiking with friends.
Timeline
Smoothie Barista
Jucilicious
07.2022 - 06.2023
Team Member
Old Navy
03.2021 - 09.2021
Seasonal Flex Team
Target
10.2020 - 02.2021
Bachelor of Arts - Criminology
Umass Lowell