Alyssa Bailey
Newtown
Summary
Organized and motivated professional with strong time management and organizational skills. Ready to leverage abilities in diverse environments while supporting company objectives. Eager to contribute to team success and drive growth in entry-level roles.
Overview
6
6
years of professional experience
Work History
Assistant Manager & Marketing Lead
Greiser's Coffee & Market
Easton
06.2025 - Current
- Managed daily operations of coffee shop and market to ensure smooth service.
- Supervised staff to maintain high standards of customer service and teamwork.
- Developed promotional displays to enhance product visibility and attract customers.
- Assisted in inventory management to optimize stock levels and product availability.
- Trained new employees on store policies, procedures, and customer engagement techniques.
- Collaborated with management on developing strategic plans for achieving business goals.
Babysitting
Newtown
01.2021 - Current
- Supervised children during playtime and daily activities, ensuring safety and engagement.
- Organized engaging educational activities tailored to age groups.
- Managed daily schedules, including nap and activity times.
- Communicated regularly with parents regarding child development and needs.
- Provided a safe and nurturing environment for children to thrive.
- Built strong relationships with families, fostering trust and reliability.
- Built trust with families through consistent and open communication. through consistent communication with both parents and kids.
Server
Santa Fe Mexican Grill
Newark
01.2024 - 05.2025
- Consistently earned 20% positive feedback ratings by establishing rapport with guests and providing friendly, attentive service
- Coordinated with kitchen staff and bartenders to ensure timely and accurate delivery of food and beverage orders to enhance guest satisfaction.
- Provided recommendations of menu items based on customer preferences and dietary restrictions
- Cultivated extensive product knowledge to provide tailored recommendations about menu items, enhancing guest dining experience.
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies.
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
- Trained new servers on restaurant policies and best practices, improving service quality and consistency.
Server
Sandbox Beach Grill
Newtown
05.2023 - 08.2024
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Utilized extensive knowledge of menu items and specials to guide customers in their selections.
- Accurately took orders and communicated them to kitchen staff to ensure timely service.
- Maintained professionalism in interactions with guests and staff.
- Operated POS terminals to input orders, split bills, and calculate totals.
Law Clerk- Internship
The Justice of the Peace Court
New Castle
06.2024 - 08.2024
- Conduct legal research and analysis to support court judges in case preparation and written decisions
- Drafted judicial orders for presiding judge, ensuring clarity and compliance in communication with case participants
- Managed high-volume caseload, ensuring timely resolution of cases under strict deadlines
- Attended court procedures, facilitating judicial workflow and case management
- Review contracts and agreements to ensure compliance with legal requirements
- Enhanced understanding of criminal and civil law through extensive study and review
Lead Hostess
The Cheesecake Factory, Christiana Mall
Newark
02.2022 - 08.2024
- Crafted positive guest experiences from arrival to departure
- Coordinated floor seating, managing reservations and waitlist efficiently
- Assessed and communicated accurate wait times to guests
- Effectively communicate with the team of hosts, servers, bussers, curbside, kitchen staff and management teams for maximum efficiency
- Maintain a clean and organized front-of-house environment
- Support team with bussing, running food, and situating large parties
Lead Sales Associate
Aerie By American Eagle
Danbury
02.2020 - 02.2023
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Cultivated positive company image by delivering exceptional customer service and resolving inquiries.
- Facilitated product recommendations and provided fitting room support to enhance customer shopping experience.
- Organized stockroom efficiently, restocked inventory and supported merchandising.
- Trained and mentored new sales associates on product knowledge and sales techniques.
- Led team in delivering exceptional customer service and ensuring satisfaction.
Education
Bachelor of Arts - Criminal Justice, Law & Society
University of Delaware
Newark, DE06-2025
Skills
- Data analysis
- Operational management
- Scheduling and planning
- Team collaboration
- Conflict resolution
- Communication and Adaptability
Volunteer Experience
Gender-Based Violence Conference, Sandy Hook Promise, Newtown Public Library
Activities
- Delta Delta Delta Sorority, Epsilon Upsilon Chapter, Member, University of Delaware, 03/01/22, 03/31/23
- HenLaw Society, Member, University of Delaware, 03/01/22, 03/31/25
- UDANCE Annual Fundraiser, University of Delaware, 03/01/22, 03/31/25
Timeline
Assistant Manager & Marketing Lead
Greiser's Coffee & Market
06.2025 - Current
Law Clerk- Internship
The Justice of the Peace Court
06.2024 - 08.2024
Server
Santa Fe Mexican Grill
01.2024 - 05.2025
Server
Sandbox Beach Grill
05.2023 - 08.2024
Lead Hostess
The Cheesecake Factory, Christiana Mall
02.2022 - 08.2024
Babysitting
01.2021 - Current
Lead Sales Associate
Aerie By American Eagle
02.2020 - 02.2023
Bachelor of Arts - Criminal Justice, Law & Society
University of Delaware