ALYSSA BARRIOS
Tustin,CA
Summary
Driven, and highly motivated Customer Service professional with 5 years experience in the Restaurant & Sports Bar industry seeking an opportunity where I can utilize my current skills and to continue to learn and grow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Server
High Park Tap House (Acquired) Green Chile Cantina
10.2018 - 01.2024
- Welcomed and seated customers providing excellent customer service
- Worked in a fast-paced environment
- Updating customers on any specials
- Carefully listening and comprehending customer orders
- Managed multiple tables including large party events
- Managed POS (Point of Sale) system successfully
- Answering incoming calls and taking orders
- Managed inventory and ordering supplies
- Worked with Bartenders on alcohol beverage orders
Customer Service Associate
Pumpkin City
09.2017 - 10.2017
- Greeted and thanked customers - provided excellent customer service
- Helped customers and made suggestions
- Ride operator
- Took safety precautions for our visitors/customers.
Education
Certificate - Cosmetology
Saddleback College
Mission Viejo, CA2023
High School Diploma -
Mission Viejo High School
2018
Skills
- Order Accuracy
- Inventory Management
- Courteous Phone Demeanor
- Special Requests and Substitutions
- Guest Engagement
- Alcohol Service
- Reliable and Responsible
- Table Monitoring
- Team Player
- Payment Processing
- Menu Memorization
- Strong Work Ethic
- Guest Seating
- Cash Handling
- Excellent communication skills
- Service prioritization
- Warm and Friendly
- Food safety practices
- Adaptable and Flexible
- Bar terminology
- Food & Beverage sales and promotion
- Menu Recommendations
- Multitasking Abilities
- Conflict Resolution
Activities
- Softball/Mission Viejo High School
- OC ELITE Travel Ball Team
- Mission Viejo Girls Softball
Certification
DCA, Board of Barbering and Cosmetology Certified
License Number: KK 638079
Timeline
Restaurant Server
High Park Tap House (Acquired) Green Chile Cantina
10.2018 - 01.2024
Customer Service Associate
Pumpkin City
09.2017 - 10.2017
Certificate - Cosmetology
Saddleback College
High School Diploma -
Mission Viejo High School
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