Retail Parts Professional with proven success at Advanced Auto Parts, specializing in customer service and merchandising. Expertise in cash handling and bilingual communication, enhancing sales through strong supplier relationships and teamwork. Solid understanding of automotive systems and parts, coupled with strong organizational and inventory management skills. Committed to driving efficient operations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Advisor
Mile High Honda
05.2025 - 07.2025
Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Increased sales by establishing rapport with customers and identifying their needs.
Increased sales by offering advice on purchases and promoting additional products.
Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving relationships.
Collaborated with team members to achieve monthly sales goals and improve overall performance.
Developed client relationships by providing exceptional customer service.
Trained well in CDK formats and MyKaarma.
Knowledge about all recalls and warranty coverages
Retail Parts Professional
Advanced Auto Parts
Aurora, CO And Denver Co
06.2023 - 05.2025
Engaged in professional development to enhance automotive expertise.
Trained staff on operations, product knowledge, and customer service.
Boosted sales through effective merchandising and cross-selling techniques.
Performed inventory audits for accurate record-keeping and loss prevention.
Assisted customers in selecting parts for vehicle compatibility.
Processed transactions accurately while adhering to company policies.
Ordered parts from distributors to meet demand.
Managed stock levels of parts.
Para Professional
Cherry Creek School District, The Challenge School
Arapahoe County Co
08.2023 - 08.2024
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Reported on student progress, behavior, and social skills to parents.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Supported bilingual students by providing language assistance, promoting language proficiency.
Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
Education
Overland Highschool
Aurora, CO
05.2021
Skills
Cash handling proficiency
Merchandising strategies
Store maintenance
Negotiation
Loss prevention awareness
Product understanding
Car parts knowledge
Ordering parts
Customer service
Bilingual Spanish/english
Languages
Spanish
Professional Working
Timeline
Sales Advisor
Mile High Honda
05.2025 - 07.2025
Para Professional
Cherry Creek School District, The Challenge School