Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry Specialist position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Sr. Benefits & Wellness Specialist
Benco Dental
05.2018 - Current
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Checked employees' benefits enrollment for accuracy and inputted all data into Workday & Infor.
Implemented open enrollment system to streamline benefits processes for employees.
Coordinated and conducted employee orientations to promote understanding of coverage and options.
Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.
Observed strict procedures to maintain data and plan participant confidentiality.
Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Built relationships with vendors to foster quality service delivery.
Collaborated with HR to develop and maintain up-to-date benefits manual.
Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
Created employee education programs to improve associate wellness.
Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
Developed comprehensive benefits packages to improve employee satisfaction and retention.
Reduced employee turnover by creating welcoming, inclusive and employee-centered work culture.
Assisted with design and implementation of various employee benefits programs.
Permanency Supervisor
Families United Network
02.2011 - 05.2018
Maintained a caseload of children placed into the foster care system.
Met with local children and youth offices to maintain relationships, provide case updates, etc.
Educated & approved foster & adoptiove families.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Program Coordinator
United Neighborhood Center
06.2009 - 02.2011
Developed and maintained relationships with external partners to facilitate program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.