Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Beaujuin

Stone Mountain,GA

Summary

A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Customer Service Manager/Retail Sales Associate Cashier

Hobby Lobby
Tucker, GA
06.2022 - Current
  • Provide exceptional customer service to ensure customer satisfaction.
  • Monitor staff performance to ensure adherence to customer service standards.
  • Deliver fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Assist staff with resolving complex customer issues and implementing targeted solutions.
  • Respond to phone and online customer service requests within a designated turnaround time to improve customer satisfaction ratings.
  • Evaluate and authenticate returns, exchanges, and voids.

Cashier

Michaels Arts and Crafts
Tucker, GA
08.2020 - 01.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.

Education

Bachelor of Arts - Interior Design

Georgia State University
Atlanta, GA
05-2027

High School Diploma -

Georgia Connection Academy
Duluth, GA
06-2023

Skills

  • Call Monitoring
  • Handling Escalations
  • Customer Relations
  • Loss Prevention
  • MS Office
  • Customer Service
  • Cash Handling
  • Decision-Making
  • Skilled multi-tasker
  • Complaint resolution
  • New Hire Training

Timeline

Customer Service Manager/Retail Sales Associate Cashier

Hobby Lobby
06.2022 - Current

Cashier

Michaels Arts and Crafts
08.2020 - 01.2021

Bachelor of Arts - Interior Design

Georgia State University

High School Diploma -

Georgia Connection Academy
Alyssa Beaujuin