Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Beck

Carl Junction,MO

Summary

Cocktail server with great multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction. Trained very well in customer service. Have trained several new employees over the years. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cocktail Server

Downstream Casino
12.2012 - Current
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent customer service.
  • Increased repeat clientele by building connections with patrons.
  • Maintained a clean and organized area for optimal efficiency during busy shifts.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.

Education

Associate of Arts - Marketing

Crowder College
Webb City, MO
05.2020

Skills

  • Time management
  • Wonderful customer service
  • Good communication
  • Great attention to detail
  • Highly organized
  • Able to succeed in high volume situations
  • Guest relations management

Certification

Have earned team member of the month on multiple occasions

Timeline

Cocktail Server

Downstream Casino
12.2012 - Current

Associate of Arts - Marketing

Crowder College

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Alyssa Beck