Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Rodriguez

Orlando

Summary

Energetic professional known for exceptional customer service and effective collaboration with team members. Skilled in managing high-volume orders and optimizing customer satisfaction through strong mixology techniques and efficient time management. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

5
5
years of professional experience

Work History

Cocktail Server

Hard Rock Live
Orlando
12.2022 - Current
  • Provided exceptional service to high volume of daily customers.
  • Checked identification prior to serving.
  • Maintained tidiness and organization throughout bar area.
  • Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
  • Took drink orders from tables and bar area and relayed to bartenders.

Server

Hard Rock Cafe
Orlando
06.2022 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took and processed orders accurately using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Provided excellent customer service to ensure satisfaction.

Server

Olive Garden
Orlando
05.2021 - 05.2022
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Upsold menu items to maximize guest enjoyment and restaurant revenue.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Associate of Arts -

Valencia College
Orlando, FL
05-2022

Skills

  • Mixology techniques
  • Cash handling
  • Point-of-sale operation
  • Customer order management
  • Cocktail presentation
  • Time management
  • Attention to detail
  • Safe food handling
  • Food safety practices
  • Team collaboration

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Cocktail Server

Hard Rock Live
12.2022 - Current

Server

Hard Rock Cafe
06.2022 - Current

Server

Olive Garden
05.2021 - 05.2022

Associate of Arts -

Valencia College
Amanda Rodriguez