Nikole Reeder

Bartend serve run and manage dj entertainment

• Mixed and served a variety of cocktails and beverages for customers.
• Maintained cleanliness and organization of bar area throughout shifts.
• Engaged with patrons to create a welcoming and enjoyable atmosphere.
• Managed inventory by restocking supplies and tracking usage trends.
• Collaborated with kitchen staff to ensure timely service of food orders.
• Processed customer payments accurately using point-of-sale system.
• Trained new bartenders on menu items and bar operations standards.
• Handled customer complaints professionally to enhance satisfaction experience.
• Performed opening and closing duties including restocking supplies.
• Greeted customers and provided excellent customer service.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Processed payments accurately and efficiently with POS system.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Resolved customer complaints in a professional manner.
• Poured wine, beer, and cocktails for patrons.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Trained new bartenders on drink preparation and upselling techniques.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Serve,entertain,bartend ,clean ,and provide quality customer service

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

• Served a variety of cocktails and beverages to customers.
• Maintained cleanliness and organization of the bar area.
• Collaborated with bartenders to ensure timely drink delivery.
• Assisted in setting up and breaking down event setups.
• Managed cash handling and processed customer payments accurately.
• Engaged customers in friendly conversation to enhance their experience.
• Monitored inventory levels and reported shortages to management.
• Greeted customers and provided menus to guests.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Took drink orders from tables and bar area and relayed to bartenders.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
• Created rapport with new and returning patrons to foster guest satisfaction.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
• Prepared salads, appetizers, and garnishes to assist kitchen staff.
• Replenished condiments at tables as needed during shifts.
• Received feedback from customers regarding their dining experience and responded accordingly.
• Followed company policies and procedures in regards to health codes and sanitation standards.
• Suggested additional menu items or drinks upon request by guests.
• Adhered to safety regulations regarding handling of food items, chemicals and equipment use.
• Utilized problem-solving skills to resolve customer complaints in an efficient manner.
• Kept bar stocked with necessary supplies including glassware, garnishes, ice and liquor.