Savannah Strnad-Diaz
Davenport,FL
Summary
Kind and knowledgeable Cocktail server well-versed in maintaining safe and clean environment for everyone. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cocktail Server
Vibes
Davenport, FL
04.2024 - Current
- Greeted guests and provided menus.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Received payment by cash or credit card and return change when necessary.
- Answered questions regarding drinks specials and menus items.
- Provided excellent customer service at all times.
- Cleared tables quickly after guests departed.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
Gym Receptionist
SunCityAthleticClub
El Paso, TX
09.2022 - 02.2023
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Handled customer inquiries in person, via telephone, or email.
- Processed membership applications and payments accurately and efficiently.
- Provided information on class schedules, pricing plans, and available services.
- Maintained accurate records of all transactions in the gym's database system.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Responded promptly to customer complaints or issues regarding the facility or equipment.
- Developed relationships with regular customers through friendly conversation and personalized service.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Re-racked weights to maintain neat, organized and clean gym.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Daycare Teacher
Funstars Daycare
El Paso, TX
07.2022 - 11.2022
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Administered medication according to doctor's orders when needed.
- Ensured safety of all children by monitoring playground equipment use.
- Maintained supplies inventory for the classroom including art materials and books.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Observed behavioral issues to alert parents or guardians.
Education
Cosmetology License - Cosmetology
Osceola Technical College
Kissimmee, FL05-2024
High School Diploma -
Antilles High School
1062 Victory Drive Fort Buchanan, Puerto Rico06-2023
Skills
- Order Management
- Cleanliness and sanitation
- Stress Tolerance
- Service prioritization
- Beverage knowledge
- File Management
- Customer Service
- Visitor and Customer Relations
- Professional Demeanor
- Behavior Modeling
- Emergency Procedures
- Strong Work Ethic
- Infant, toddler, and preschool curricula
- Proven team leader
- Time Management
Certification
- Barbacide Certified
- Tammy Taylor Certified
Languages
English
Professional
References
Instructor: Sharon Elliott
Email: sharon.elliott@osceolaschools.net
Phone Number: (407) 343-7341
Instructor: Taylor Diaz
Email: taylor.diaz@osceolaschool.net
Phone Number: (407) 343-7341
Previous Supervisor: Suzette Knox
Phone Number: (845) 214-2921
Timeline
Cocktail Server
Vibes
04.2024 - Current
Gym Receptionist
SunCityAthleticClub
09.2022 - 02.2023
Daycare Teacher
Funstars Daycare
07.2022 - 11.2022
Cosmetology License - Cosmetology
Osceola Technical College
High School Diploma -
Antilles High School
- Barbacide Certified
- Tammy Taylor Certified
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