Alyssa Blaies
Westland,MI
Summary
Dynamic individual with hands-on experience in childcare and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Edge Kids Supervisor
Edge Fitness
10.2023 - Current
- Conflict management: Prevents, manages, and resolves conflicts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Homemaker
Self Employed
08.2017 - Current
- Provide meals, in home care services, budget keeping and bill paying, home maintenance, and child transportation
- I've developed excellent time management skills and conflict resolution
- Organize day to day creative activities with home resources and world exploration
- Strong interpersonal management skills
Childcare Provider
Self Employed
06.2021 - 06.2024
- Building on former experience as a Nanny, I cared for my 4 young children and a 12 year old girl with down syndrome.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
- Transportation
- Communication with teachers and family members.
- Teaching life skills; communication, cooking, cleaning, manners, routine, self-awareness, resilience, social skills, focus and self-control, hygiene, socialization and challenging herself
- Exploring daily activities: trips to the playground or local museum, arts and crafts, gardening, and taking care of pets
- Enforced rules and managed behavior through developmentally appropriate discipline.
Inside Sales Representative
Gordon Food Service
03.2016 - 08.2017
- As an Inside Sales Representative for the greater Detroit area, my responsibilities included:
- Managed customer orders (telephoned, emailed, electronic, or faxed) and communicated with customers regarding out of stock items and substitutions
- Attended ongoing training sessions
- Arranged deliveries with transportation departments and outside sales team
- Maintained excellent customer service and carried out requests on a case by case basis
- Established a strong ability to multitask, prioritize, and work independently or with a team
Front Desk Staff
LA Fitness
04.2016 - 09.2016
- Greeted and checked in members and guests during evening and weekend hours
- Answered phones and directed guests to the appropriate party
- Maintained cleanliness and organization of the reception area
Independent Childcare Specialist/ Nanny
Self Employed
01.2014 - 03.2016
- Supervised three children, ages 3 months, 8 and 10
- Managed household chores while parents traveled for work
- Provided transportation as needed
- Assisted with homework and after school activities
Barista and Cashier
Starbucks
09.2014 - 05.2015
- Provided excellent customer service by quickly responding to customer's needs which resulted in positive feedback and returning customers
- Maintained organization by following policies, procedures, and tasks accurately and on time
- Followed food safety procedures when handling and storing food items to ensure customers are safe when consuming the establishment's products
- Performed exceptionally in a customer service focused, dynamic, and fast-paced team setting
Customer Support Manager Internship
Wilson Technologies
06.2013 - 09.2013
- Maintained customer relationships by traveling to various locations and answered any questions regarding the use of our program
- Installed new software systems in the dealerships that purchased our software
- Trained the dealership sales and management team (new software users) on how the program is set up and used
Kitchen Team Member/ Hostess
Bloomfield Open Hunt Club
06.2011 - 06.2013
- Maintained the restaurant snack shack and provided support to kitchen staff with meal prep and distributing orders
- Guided guests to their desired table during the dinner hour and assisted with table needs
- Helped host and photograph club events and parties
Independent Child Care Specialist/ Nanny
Self Employed
02.2008 - 06.2013
- Built and managed an in home childcare
- Worked with children to help instill life skills
- Effectively communicated with parents on the status of their children which included their overall wellbeing, what was learned, and daily activities
- Evaluated needs, proposed recommendations, and implemented actions necessary for continued development
- Dependable - always arrived on time and willingly took on extra hours to meet the needs of the family
Education
General Studies -
Oakland Community College
Auburn Hills, MI08.2015
Skills
- Excellent interpersonal and management skills
- Microsoft Office
- Policy Enforcement
- Training and mentoring
- Goal-Oriented
- Staff Management
- Multitasking
- Time Management
- Excellent Communication
- Organizational Skills
Timeline
Edge Kids Supervisor
Edge Fitness
10.2023 - Current
Childcare Provider
Self Employed
06.2021 - 06.2024
Homemaker
Self Employed
08.2017 - Current
Front Desk Staff
LA Fitness
04.2016 - 09.2016
Inside Sales Representative
Gordon Food Service
03.2016 - 08.2017
Barista and Cashier
Starbucks
09.2014 - 05.2015
Independent Childcare Specialist/ Nanny
Self Employed
01.2014 - 03.2016
Customer Support Manager Internship
Wilson Technologies
06.2013 - 09.2013
Kitchen Team Member/ Hostess
Bloomfield Open Hunt Club
06.2011 - 06.2013
Independent Child Care Specialist/ Nanny
Self Employed
02.2008 - 06.2013
General Studies -
Oakland Community College
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