Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Sales Associate
Jim Falk Lexus of Beverly Hills
10.2024 - 01.2025
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Lead Bartender
Zana
Birmingham, Michigan
12.2023 - 05.2024
Served high customer volumes during special events, nights, and weekends.
Crafted creative cocktails and daily cocktail specials
Developed strong customer relationships and ensured a positive dining experience.
General Manager
LPE (Luxury Private Events)
Las Vegas, Nevada
06.2021 - 12.2023
Executed high-profile events, ensuring smooth operation and impeccable service.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Server/Bottle Girl
PAO Detroit
07.2020 - 06.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manger
Main St. Pub
Kalamazoo, Michigan
05.2020 - 06.2021
Accomplished multiple tasks within established timeframes.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Manager
Star Shooters
Big Rapids, Michigan
08.2015 - 05.2019
Developed and maintained relationships with customers and suppliers through account development.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring programs to promote positive feedback and engagement.
Sales Associate
Sterling Jewelers Inc.
Saginaw, MI
06.2014 - 08.2015
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Family Video
Bay City, MI
06.2013 - 08.2015
Built customer loyalty and retention by delivering excellent shopping experiences.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
Certificate - Real Estate Marketing And Management
Cornell University
Online
08.2024
Bachelor of Science - Psychology
Ferris State University
Big Rapids, MI
05.2018
Skills
Highly Reliable
Customer Service Expertise
Outgoing Personality
Complex Problem-Solving
Suggestive Selling
Sales expertise
Closing Techniques
Professional Networking
Staff Management
Goals and performance
Public Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Real Estate Management, Cornell University - Aug 22, 2024
Certified Commerical Real Estate, Cornell University - June 13, 2024
Timeline
Sales Associate
Jim Falk Lexus of Beverly Hills
10.2024 - 01.2025
Lead Bartender
Zana
12.2023 - 05.2024
General Manager
LPE (Luxury Private Events)
06.2021 - 12.2023
Server/Bottle Girl
PAO Detroit
07.2020 - 06.2021
Manger
Main St. Pub
05.2020 - 06.2021
Manager
Star Shooters
08.2015 - 05.2019
Sales Associate
Sterling Jewelers Inc.
06.2014 - 08.2015
Sales Associate
Family Video
06.2013 - 08.2015
Certificate - Real Estate Marketing And Management
Cornell University
Bachelor of Science - Psychology
Ferris State University
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