Alyssa Boisselier

• Delivered personalized customer service in a fast-paced retail environment with a strong focus on pop culture and alternative fashion.

• Operated POS systems to process cash, credit, returns, and exchanges accurately.

• Maintained visual merchandising standards, organized floor sets, and restocked inventory to ensure a visually appealing store.

• Met and exceeded sales goals through upselling, product knowledge, and customer engagement.

• Ensured loss prevention procedures were followed, contributing to store shrink reduction.

• Supported in-store promotions, social media campaigns, and loyalty program enrollments.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations

• Greeted fans when entering the arena giving them a welcoming experience to enjoy the game
• Assisted in selling merchandise to maximize sales during game productions
• Managed product inventory to provide the best quality to the fans and customers.
• Assisted department leads in organizing and planning special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to guests
• Communicated with staff members to stay informed about volunteer opportunities and events