Alyssa Branch
Dallas,NC
Summary
Dedicated PCA with experience at Home Instead, skilled in compassionate care and emotional support. Proven ability to enhance client well-being through effective daily living assistance and meal preparation. Strong communicator, adept at collaborating with families and healthcare professionals to implement personalized care plans, ensuring compliance and promoting independence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA
Home Instead
01.2025 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health conditions, reporting changes to healthcare professionals as needed.
- Administered medications and maintained accurate records for compliance with care plans.
- Collaborated with family members to develop personalized care strategies and goals.
- Assisted in meal preparation, ensuring nutritional needs were met according to dietary restrictions.
- Supported mobility by assisting clients with transfers and ambulation safely.
- Maintained a clean and safe living environment, following established hygiene protocols.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Cleaning Assistant
Colesworthy Cleaning
11.2024 - Current
- Maintained cleanliness and organization of assigned areas, ensuring high standards of hygiene.
- Operated cleaning equipment and tools efficiently, adhering to safety protocols.
- Assisted in training new team members on effective cleaning techniques and procedures.
- Conducted regular inspections to identify areas requiring additional attention or improvement.
- Collaborated with team members to ensure timely completion of cleaning tasks across multiple locations.
- Managed inventory of cleaning supplies, reporting shortages to maintain adequate stock levels.
- Provided feedback to management on workflow challenges, contributing to operational enhancements.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Used time management and efficient cleaning methods to meet deadlines.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Visually inspected area for overlooked aspects.
Project Coordinator
MasTec Network Solutions
12.2018 - 03.2020
- Coordinated project schedules, ensuring timely completion of deliverables and adherence to deadlines.
- Managed communication between stakeholders, facilitating collaboration and clarity throughout project phases.
- Developed and maintained project documentation, tracking progress and identifying potential risks or issues.
- Assisted in resource allocation, optimizing team performance and workload distribution across projects.
- Monitored project budgets, assisting in financial reporting and ensuring alignment with organizational goals.
- Organized team meetings, capturing action items and fostering accountability among team members.
- Supported training initiatives for new personnel, promoting knowledge transfer and operational consistency within teams.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Education
Phlebotomy
Carolina School Of Phlebotomy
Charlotte, NC02-2026
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- HIPAA compliance
- Emergency response
- Compassionate care
- Meal preparation
- Medical terminology
- Transfer techniques
- Daily living assistance
- Mobility support
- Family support
- Care plan implementation
- Feeding assistance
- ADL support
- Active listening
- Safety protocols
- Basic nursing care
Certification
I'm currently renewing my phlebotomy license and should be done February 1st. I am attending Carolina School Of Phlebotomy, and my teacher is a employee of yours. (Deirdre Mack-Odom)
Timeline
PCA
Home Instead
01.2025 - Current
Cleaning Assistant
Colesworthy Cleaning
11.2024 - Current
Project Coordinator
MasTec Network Solutions
12.2018 - 03.2020
Phlebotomy
Carolina School Of Phlebotomy