Alyssa Brazier
Clinton Township,MI
Summary
Adaptable manager offering 13 years of experience coordinating operations to achieve set organizational goals. Communicative leader with expertise in strategic planning, team development, and bringing the fun. Proficient in Microsoft Office and Adobe. Committed to creating, maintaining and developing an outstanding team and achieving InPro's goals through innovation and leadership. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
11
11
years of professional experience
Work History
SPECIALTY DEPARTMENT SUPERVISOR
The Home Depot Inc
Roseville, MI
09.2020 - Current
- Resolved customer complaints promptly and effectively to enhance service quality.
- Demonstrated discretion in managing a fast-paced environment while adapting to changes swiftly.
- Exhibited supportive leadership, motivating staff to meet company goals and foster teamwork.
- Conducted performance evaluations, offering constructive feedback and establishing clear objectives.
GENERAL MANAGER
Top of the Cone
Northville, MI
12.2017 - 08.2020
- Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
- Scheduled staff hours, and assign duties.es.
- Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety.
- Trained, managed and motivated employees to promote professional skill development.
OPERATIONS SUPERVISOR
Banana Republic
Rochester Hills, MI
09.2014 - 08.2017
- Conducted store audits to identify problem areas, or procedural deficiencies.s.
- Monitored compliance with standard operating procedures for loss prevention, physical security, or risk management.
- Resolved customer complaints regarding sales and service.
- Supervised training and development for new employees, which resulted in better team transitions and effective orientation.
Education
Completed coursework towards General Business -
MACOMB COMMUNITY COLLEGE
Clinton Township, MI2017
Skills
- Microsoft Office
- Adobe Creative Suite
- Budgeting
- Payroll
- Risk management
- Staff training and development
- Performance evaluation
- Loss prevention
- Conflict resolution
References
References available upon request.
Timeline
SPECIALTY DEPARTMENT SUPERVISOR
The Home Depot Inc
09.2020 - Current
GENERAL MANAGER
Top of the Cone
12.2017 - 08.2020
OPERATIONS SUPERVISOR
Banana Republic
09.2014 - 08.2017
Completed coursework towards General Business -
MACOMB COMMUNITY COLLEGE